Source: Cruise Junkie dot Com


Events at Sea by Costa Cruises


The events listed have been reported in the public domain or to cruisejunkie by passengers or crew members onboard.  The list is by no means comprehensive.  For that reason it is necessary to be cautious in drawing conclusions from the potentially limited data.  Keep in mind that some companies may be more transparent than others about things that go wrong; conversely, some companies may be better at concealing events and thereby project an appearance that is inaccurate.  With that said, the following list is still interesting, as are the patterns seen viewed separately by ship.




dd/mm/yy
Ship
2009
Incident
26.9.09 Costa Allegra It appears the ship's port call tomorrow at Manila has been cancelled because of Ketsama. The ship is travelling out into the sea to the west of the Philippines to cross the forecast track of Ketsama in calm seas. As to whether the rest of her itinerary will be affected remains to be seen. She is due into Kotakinabalu on Tuesday, Bandar Seri Begawan on Wednesday & Singapore on Friday. A couple of weeks ago the ship was hit by tropical storm Mujigae off Hainan Island and had some internal damage- ceiling in casino came down and minor damage elsewhere. Tropical storm
17.9.09 Costa Atlantica Il Messaggero reports on November 5 that a 28 year old man, a second engineer, disappeared from the ship while enroute to Barcelona. His body was found the next day at dawn. "His death is a tragedy but it is also a mystery. He had just been promoted, was happy, the family rules out suicide. But how is it possible that an experienced sailor from falling into the sea from his ship and drown? A mystery for all, a tragedy for the parents and friends. And mysteries and tragedies of the cruise ships they could tell many, too many." Officer overboard
3.9.09 Costa Crociere According to US Department of Transportation Order 2009-9-3, the crusie line was fined $35,000 and odered to cease and desist from advertising that failed to state the entire price to be paid be a passenger for certain air transportation. Fine for Deceptive Adverstising
24.8.09 Costa Classica Shanghai Daily reports four Chinese tourists suffered cash thefts on the high seas - and there is little, if anything, they can do about it. As the crimes happened on a cruise ship, they come under international public law, a notorious legal minefield. One victim phoned Shanghai marine police early on Saturday as soon as the ship docked at Shanghai to end a week-long tour from China to Japan and South Korea. One passenger had US$700 and 10,000 yen (US$106) stolen from their cabin safe. He was the first victim to alert the ship's management and soon after two Beijing tourists and another from southern Guangdong Province also reported losses of cash. One Beijing tourist said US$300 was missing from his safe, while the others lost about 2,000 yuan (US$293) in cash from wallets left behind on their beds. The victims suspected a middle-aged Filipino, the cleaner of all four rooms hit by the thefts. Ship officials searched the man and his cabin but told the tourists they only found a small amount of cash. Shanghai marine police spent nearly four hours completing Customs steps before they were able to board the vessel about noon on Saturday. Not surprisingly, the marine police found inquiries difficult as the ship, packed with new tourists, set off on Saturday afternoon on a new cruise. NOTE: Carnival Cruise Lines reported to the FBI 76 onboard thefts between October 1, 2007 and September 30, 2008. About 75% of the thefts were involved passenger property taken from their in-room safe or from their cabin. Thefts
July 18 Costa Classica Earth Times reports a Hong Kong mother and son disappeared while traveling between Hong Kong and Taijin, China. The pair were reported missing July 7. They apparently went missing the fourth day of the cruise while the ship was visiting ports in Japan. A source quoted in the Hong Kong Standard newspaper said three letters were found in their cabin outlining how their assets should be distributed in the event of their deaths. Investigators also found several plates of fruit indicating the pair might have conducted a ceremony. Missing Pax
12.3.09 Costa Victoria The National (United Arab Emerites) reports a French tourist was run down and killed today while on a pedestrian crossing in the capital just 90 minutes after disembarking from his cruise ship. Witnesses said the man was hit and killed instantly in front of the Marina Cafe about 11.30am, as he crossed the street with his wife and a friend. The victim’s wife and the friend managed to jump out of the way, as the driver sped off. The driver, an Emirati, had abandoned his car, a BMW sports model, behind Marina Mall and fled on foot, but was arrested a short time later. A spokesman for Costa tours said it had arranged for a bus to take tourists to Marina Mall but why the victim, his wife and friend decided to walk was unknown. Pax death onshore
5.3.09
Costa Europa The Telegraph reports angry passengers confronted the captain in protest at what they felt was an "unacceptable" offer of compensation after the ship became beset by engine problems. The two-week "Jewels of the Indian Ocean" cruise ending February 28 was beset with propulsion problems. The ship underwent repairs in the Kenyan port of Mombasa, before sailing towards Renunion, but passengers said the vessel’s speed remained "erratic," while others noticed black smoke coming from the engines. A scheduled stop on Reunion was then reduced to a short "technical stop," sparking further outrage before another confrontation allegedly took place between the crew and passengers. Passengers at one point staged a sit-in protest and began chanting for the captain, who finally showed up and apologised (according to passengers, admitting the cruise had been ‘ruined’. The company initially offered compensation of either an on-board credit of 300 euros or a 600-euro discount; it later offered both the on-board credit and discount. Some of the ship’s passengers have since set up a blog at http://costafailure.blogspot.com/ to catalogue the alleged problems that occurred during the voyage.
Propulsion problems
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Near mutiny
26.2.09
Costa Romatica
Merco Press reports the ship is anchored seven miles off the Uruguayan sea resort of Punta del Este after having suffered last night a brief blackout caused by a fire in the generators room. It was traveling from Rio do Janeiro where it left February 23 and was expected to reach Buenos Aires early morning today. According to a release from Costa Cruises the blaze was rapidly contained with no risk for passengers, crew or the vessel. Travelers were immediately informed of the incident and electricity was immediately restored with emergency equipment. A team of Uruguayan experts with the support from the local Coast Guard are currently assessing the extent of the damages and helping with the repairs. The vessel is expected to resume its schedule this evening. Most passengers on board are Brazilian, Argentines, Chileans and Mexicans. Update: The Earth Times reports  1,429 passengers and 590 crew members were evacuated after efforts to repair the generator were unsuccessful. Those on board were evacuated in boats to the resort town of Punta del Esta about 13 kilometres from where the ship had anchored and about 120 kilometres east of Uruguayan capital Montevideo. They were then transferred to Buenos Aires for flights home. Update: The cruise scheduled to depart February 26 has been canaceled given the need for repairs. As reported at Cruising Talk, passengers on that cruise were put up in hotels paid for by Costa which is in the process of arranging an alternate vacation at a land-based resort through March 12, when the cruise would have ended. Those who do not want to take the resort option will receive a refund of the amount paid and full assistance with their onward travels, whether they booked their original air arrangements on their own or with Costa. All guests on the canceled sailing will also receive a credit equivalent to 50 percent of the fare paid (for the cruise only) valid toward a future Costa cruise through December 31, 2010.
Fire -- Ship evacuated
dd/mm/yy
Ship
2008
Incident
22.11.08
Costa Concordia The Malta Independent and Times of Malta report the ship hit the dock in Palermo harbour as a result of a storm that has hit the central Mediterranean over the past 24 hours. The bow was damaged, some passengers were shaken, but no injuries were registered among the passengers and crew. Repairs were undertaken after the ship was firmly docked. Here are some pics of the damage.
Collision with pier
18.11.08
Costa Atlantica The UK Marine Accident Investigation Bureau issued a report today regarding a near-missed collision between the cruise ship and a car carrier (Grand Neptune) on May 15, 2008 in the Dover Strait. The investigation identified a number of factors related to the decisions and actions taken by the bridge team on board Costa Atlantica which contributed to the development of the close quarters situation. The full report is available online.
Near collision
17.6.08
Costa Atlantica
From a passenger: After leaving Tromso on 17th of june, the captain announced he was obliged to reduce the speed . A fishing net was in the propeller and we have to wait the next harbour (Honningsvag) to verify the propeller. Everything was ok after this incident. The cruise was : 12 june 2008 Amsterdam, 13 june at sea, 14 june Geiranger, 15 june Trondheim, 16 june Gravdal (Lofoten), 17 june Tromso, 18 june Honningsvag, 19 june at sea, 20 june Andaslnes, 21 june Bergen, 22 june at sea, 23 june Amsterdam.
Engine problem
6.6.08
Costa Classica &
Poesia
MSC Cruises
The two cruise ships collided in the Adriatic Sea near the Croatian tourist town of Dubrovnik, but no one was injured. According to Croatian media, "Two cruisers collided in the old town harbour. One of them had to make a full circle around the isle of Locrum before returning for the passengers waiting in boats." According to the first assessments, the damage was minimal and the accident occurred when cruiser Poesia's anchor loosened and caused her to hit cruiser Costa Classica. Both continued their scheduled itinerary with no delays. See here for a picture. Collision
9.3.08
Costa Mediterranea A 39-year-old woman who became angry with her boyfriend reportedly jumped off the ship at 11:56 PM Saturday night. The ship had left Port everglades earlier on a 7 day cruise of the western Caribbean. The Coast Guard was notified at 1:18AM on Sunday, prompting a search for her in the Florida Keys. The unnamed woman jumped overboard about 20 miles southeast of Key Largo. The ship's port call at Key West for the day was cancelled.
Person overboard
dd/mm/yy
Ship
2007
Incident
31.10.07
Costa Atlantica A man reported his 40-year-old wife missing overnight.  An onboard search, and of surrounding waters, was unsuccessful.  The Eastern Mediterranean cruise was between Santorini and Katakolon (Olympia), Greece.  More details as they become available.
Person missing
dd/mm/yy
Ship
2006
Incident
14.7.06
Costa Allegra
The ship's maiden voyage (July 8 -12) from Shanghai (as a home port) received widespread passenger copmplaints.  The ship twice lost power for 30 minutes or so (shortly after leaving Shanghai and again on its return).  It also was scheduled to visit Jeju Island of South Korea but bad weather caused Jeju to be replaced by Okinawa.  According to Shanghai Daily, the company agreed to pay each passenger US$30 but nnearly 100 refused to accept the compensation.  The 5 day cruise cost US$375 and up.
Power loss
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Itinerary change
7.4.06
Costa Mediterranea
In Grand Cayman:  Kirk Sea Tours’ Sun Runner capsized near a reef in the sandbar area of the ocean.  Passengers said the boat had been taking in some water on one side, and when everyone moved to the other side of the boat it fell on its side, plunging passengers into the water.  There were 54 cruise tourists, a cruise ship escort, and three crew members -- all were rescued with no serious injuries. Accident on Shore Excursion
13.2.06
Costa Atlantica
A lawsuit was filed against Costa alleging a 13 year old learning diabled boy was sexually assaulted by a crew member during a weeklong cruise out of Port Evergalds in March 2005.  The teen's father learned of the assault from one of the boy's teachers to whom it had been reported.
Sexual assault
5.1.06
Costa Magica
A 15 year old female passenger from Ireland was reported to have jumped overboard at 2:10AM as the ship was making its way toward Cozumel. A passenger wrote:  The young girl was extremely drunk.  We (and others around us) called security many times because of the noise…they even came up at least 3 times to her room.  She was partying with other kids in her family in that room. She jumped overboard (or fell when she bent over the rail to vomit).  We know this because ser sister came screaming down the hall: “My sister jumped overboard!  Help!”   I thought it was more drunken antics until security got there and she started talking with them. My two-door-down neighbor heard her tell security that she got in a fight with her boyfriend earlier and also that the bar cut her off.  Here are several photos of the search -- there's not much to see -- they can be viewed by clicking here. Suicide or Accidental Fall?
dd/mm/yy
Ship
2005 and earlier
Incident
23.12.05
Costa Classica
Five passengers died when the coach they were travelling in overturned on the road to Sao Vicente in the north of Madeira. Forty-three people were injured in the accident, one of them a nine-month-old baby.  All five people killed were of Italian nationality.  Police are still investigating the cause of the tragedy, but it is believed the coach was speeding. Unconfirmed reports have indicated that the driver tested positive for alcohol. Deaths on Shore Excursion
24.8.05
Costa Classica
The ship was escorted back to Athen's main harbour after a fire broke out as it sailed through the western Aegean Sea off the island of Poros.  The fire broke out in a mooring area on the aft side of the ship at 9:30 a.m. and extingusihed 35 minutes later.  There were no injuries but a kitchen area was damaged so the cruise was canceled.  Passengers received a full refund plus a 25% discount on future cruise to be used within a year. The ship had left Venice on August 21.
Fire
--
Cancellation
14.4.03
Costa Fortuna
A fire broke out while the Costa Fortuna was being fitted out at Fincantieri's Sestri Cantiere Navale in Genoa.  The fire took about three and an half hours to be extinguished. Deck 8, fitted with cabins, was heavily damaged for 'more than half of its length, from aft to bow.'  Damage was also reported on decks 7 and 9. However, Fincantieri confimed that the ship will be delivered on schedule this November.
Fire
9.3.03
Costa Tropicale
Six Argentinian passengers were arrested at Santos, Brazil, suspected of attempting to smuggle cocaine into Europe on this transatlantic cruise.  Fifty kilos of cocaine were found on board.
Drug smuggling
9.3.03
Costa Tropicale
Claimed by passengers (but disputed by company) that 30 people had suffered symptoms such as vomiting and diarrhea caused by food poisoning while off the coast of Brazil.  One passenger died of a heart attack, but had suffered stomach complaints before his death; family members as asking for an autopsy
Illness
4.7.01
Costa Tropicale
The ship's initiation into service with Costa has been delayed (refurbishment work is behind sechdeule), causing cancellation of two cruises.  The ship was switched from Carnival to Costa as part of a plan to reinforce the Italian company's presence in Europe.
Delay - Cancellations