| By Ship: |
Amsterdam |
Maasdam |
Noordam |
Oosterdam |
| Ryndam |
Statendam |
Veendam |
Volendam |
|
| Westerdam |
Zaandam |
Zuiderdam |
| dd/mm/yy |
Ship |
2008 |
Incident |
| 14.5.08 |
Veendam |
The ship was forced to skip its port call at Ketchikan today
because of winds of 40 knots. It was en route from Skagway and
continued on to Vancouver where the cruise disembarks. |
Missed port |
| 20.3.08 |
Maasdam |
Three ships (RCI's Serenade of the Seas, HAL's Maasdam, and
Pullmantur's Holiday Dream) were prevented from docking at Bridgetown
because of high seas. Two of the ships made it into port, but a
decision was made to not disembark passengers. A fourth ship,
Silversea's Silver Wind cancelled its call for March 21, also because
of sea conditions. |
Canceled port call |
| 7.2.08 |
Veendam | From a passenger: The ship arrived late today at St. Thomas
(approximately 2pm, instead of normal time of 8 am) due to a medical
evacuation that happened at 3 am yesterday morning. A helicopter was
called to evacuate the passenger. The delay was also caused by engine
trouble, which the Captain described as "oil overheating", and had to
reduce speed to reduce the temperature of the oil. Once arriving in St.
Thomas, the passengers will have to see immigration officials, as per
the Jones Act, and the Veendam will have to depart at 5pm to make it's
next port of call in Dominica. All shore excursions are cancelled.
According to rumor, Head Office in Seattle would not let the Captain
skip the port of St. Thomas as they insisted they stop there. The
ship left Tampa Feb 3 on a 14 day cruise. |
Delayed arrival in port |
| 5.1.08 |
Maasdam | Dozens of people, just disembarked from the ship, were
injured when a car collided with their bus while traveling west on
I-595 near the interchange with Florida State Road 7 and Florida
Turnpike. According to Associate Press, at least four people were critically injured, four others
seriously injured and at least 20 people sustained minor injuries. |
Onshore bus accident |
| 2.1.08 |
Veendam | The port call at Belize was cancelled today because of rough
weather. Passengers were refunded ports fees and plied with free
champagne. |
Canceled port call (Weather) |
| dd/mm/yy |
Ship |
2007 |
Incident |
| 22.12.07 |
Prinsendam |
FROM A PASSENGER:
The ship was in dry dock for 21
days and they didn’t get everything done. I would say they got
nothing done. The ship was late getting to Fort Lauderdale,
they did not contact us to tell us it was over 12 hours late and then
shoved us into the Westin near I 95. We could have delayed
coming as we live in Southern FL but they assured it would just be an
hour or so (we were there hours with bad, dried up, cold pasta as our
“luncheon”). Lies, lies lies. We did not leave port until
the next day! We got on the ship at 7 pm and there were staterooms and
public areas devoid of furniture. The hallways on deck 5 and 6
were flooded for the first three days and several passengers have
respiratory aliments. They still smell like indoor pools that
have never been cleaned.
The cabins on those decks are contaminated too. If you have to
get out of the elevators on those decks, it hits you every time.
They are painting pieces of the ship in the hallways (not the hallways
themselves) and noxious fumes are everywhere. The ship did not pass its coast guard
inspection and if it doesn’t pass it on January 3 the ship isn’t going
anywhere. Every
day large areas of the
ship have no working plumbing. The plumbers just drilled into the
wall on the second day and flooded another deck. The lido
swimming pool is still not filled but they finally filled the aft one,
which you have to navigate past the gym equipment to get to.
Since we left so late, they change the itinerary so that the first
three days were at sea, with no pool at all. The air conditioning isn’t
working right in the dining room and it is over 28C/ 80 F at
dinner. And people are complaining about the food and the
service. The same can be said about several staterooms. They are
too hot or too cold. There is dust everywhere on the ship and in
the cabins. When we put our clothes in the closet, they got
covered with dust because the shelves and hanging bars were not washed
down. There are queues of people at the front office howling for
justice and relief, and the response is, “the cruise isn’t over yet, it
will get better.” I thought how could it get any worse, but it
has. After all the time
in dry dock
you would think the ship was sanitized. But there are people
coming down with Norwalk Virus. And tons of respiratory ailments.
The ship has not offered a single dollar worth of credit. They
have not offered to clean clothes for people who have placed them in
dusty/dirty closets or sat on dirty outside chairs, nor have they
offered to provide free of charge the medical care for those sickened
by the moldy carpets and staterooms. The ship is on a 16 day
cruise of the Eastern and Soutnern Caribbean. |
Multiple problems -- Not ready after drydock |
| 4.12.07 |
Veendam | The ship is continuing to have engine problems (see
November 25) and according to a passenger
missed San Juan on its current 14 day southern Caribbean cruise. In
addition, the passenger writes: On
this current cruise, a man collapsed in the Ocean Bar, and several
calls were made to 911, including the bar staff, who went down to the
front desk to plead for help. It took over 20 minutes for the
paramedics to arrive. One of the bar staff then went down and yelled at
the front desk and said “Thank you very much – the man has died!” |
Engine problems -- Missed port |
| 25.11.07 |
Veendam | According to passengers on the 7 day cruise to the Western Caribbean which ended today, there were engine problems that caused the ship to miss two ports: Key West and Cozumel. They did make the port calls at Belize and Guatemala. According to a passenger: Many guests are angry that the ship is experiencing so many problems, in addition to the engine problems, there was floodings, toilets did not work, and water was turned off several times. | Engine problems -- Missed ports |
| 31.10.07 |
Statendam | Australia's The
Age reports that the ship "...was damaged and came within seconds
of running aground while entering Port Phillip Bay (Melbourne) without
a pilot in board and without perission in December last year." A
top-level marine investigation of the December 6, 2006 incident found
serious lapses by both the ship and the Port of Melbourne.
Despite compulsory pilotage, the ship continued torard the port and
travelled at a speed well above the recommended limit. The port
was criticised for not challenging the ship's entry into the
port. One of the ship's stabiliser fins had been damaged; a full
grounding had been narrowly averted. |
Near-grounding |
| 16.8.07 |
Zuiderdam | 9-passengers (7 of whom were on a Holland America cruise)
were on board when a flightseeing aircraft went down in Traitor's Cove
(near Ketchikan), just 200-feet from the water. 5-people were
killed. 3 of the 4-surviving victims were medi-vacd to a hospital
in Seattle. The cause of the crash is under investigation – State
Troopers say high winds could have been a factor and they said darkness
and worsening weather ended recovery efforts on Thursday night. |
Flightseeing plane crash |
| 21.5.07 |
Oosterdam | From a passenger:
There was a small electrical
fire on the cruise to
Alaska. The fire alarm (which sounded eerily similar to the 'put on
your lifevest and head for the lifeboats' alarm) went off shortly
before midnight on May 21, 2007. There were three announcements over
the public address system; the final one informing us that the fire was
due to an air conditioning belt in the Vista dining lounge area. The
cruiseproceeded as if nothing had happened. |
Small fire |
| 14.5.07 |
Maasdam | The ship's docking at Sydney (Nova Scotia) was delayed more
than 5 hours because of a med-evac from the ship shorrtly after it
departed Halifax last night. The evacuation meant the ship -- the
first to visit Cape Breton in 2007 -- arrived at 12:45PM instead of
7:30AM. |
Delayed arrival |
| 7.5.07 |
Maasdam | One hundred thrity-three (133) passengers were denied
boarding (as planned by the cruise ticket) at Savannah (Georgia) on May
6 because the port was not set up to handle cruise ship security.
Instead, these passengers were transported by bus and caught up with
the ship today during its port call at Charleston (South
Carolina). HAL, in a letter to affected passengers, apologized
for the missed embarkation and told passengers their onboard account
would be credited for the lost day (not a refund) plus they would
receive a $100 shipboard credit per person. |
Embarkation screw-up |
| 11.4.07 |
Ryndam | A passenger reports: At about 1:00 PM, April 11, I was
finishing lunch in the dining room at a window table at the aft end of
the ship when there was a loud clatter and the ship shuddered.
Looking out we could see that the stream from the propellers had
stopped, and the ship was losing way and eventually came to a complete
stop. The Captain announced the Engineering
Dept was working on it, and after awhile the ship was making 4.5 to 5
kts (per my GPS). The was eventually increased to 14 to 17 kts,
so we arrived
at San Diego only some 4 hours late. The Captain said the Coast
Guard required the ship to have 2 tugboats to assist entering the
harbor and docking. The Captain said a representative of the
propulsion unit manufacturer was flying to San Diego from Finland to
help resolve the situation. That evening the ships electrical
power failed and the emergency lights came on. The power was
restored to some circuits after about 30 minutes, but other circuits,
such as the main lighting and TV power in my cabin we not restored
until after we docked in San Diego the next day. |
Propulsion problems -- Power Outage |
| 2.4.07 |
Oosterdam | From a passenger: The hoisting mechanism for life boat 12 failed when attempting to stow the craft after using it as a tender in Cabo San Lucas. The ship left the port at about 6PM, but at a much reduced speed until the crew was able to lash the boat to the Deck 3 railing. The Oosterdam made the next port Mazatlan on time and the hoist was repaired while in port. | Life boat problems |
| 11.3.07 |
Ryndam | The
cruise scheduled to begin March 13 will be delayed for two days until
March 15 so that a thorough cleaning can be completed. Passengers
on the affected cruise can cancel and receive a
full refund, or take the cruise and receive a two-day refund plus
onboard credits. |
Cancelation because
of illness |
| 24.1.07 |
Oosterdam | A reader reports that the cruise scheduled for 21 April 07 ( 7-day
Mexican Riviera from San Diego) has been canceled due to overhaul of
machinery. She writes: Trouble
with this had been reported on your
site BEFORE we booked the cruise, and we had our travel agent check
with HAL ... She was told the problem had been fixed. It was to be our 55th anniversary
celebration and we had reserved 3 cabins for ourselves and our sons and
daughters-in-law. We are devastated by the news as it is too late
to have any choice on another cruise at the same time. Our sons
have already arranged the vacation time for the dates of that
cruise. We will get a
full refund, as we're too old to try to scramble for new reservations
with some cruise line, but our plans of spending time with our family
have been completely wrecked thanks to HAL not being honest with us. |
Cancelation 21 April 07 |
| dd/mm/yy |
Ship |
2006 |
Incident |
| 9.12.06 |
Ryndam | The ship spent the night anchored in Tampa Bay after encountering engine and electrical problems shortly after sailing. The ship reported engine problems about an hour after sailing and stalled in the channel between the port and the Skyway Bridge. Power was subsequently restored, but the Coast Guard said the ship would remain moored in the area overnight while they investigated the problem with the engines. | Power Loss |
| 17.11.06 |
Noordam | During a four day window starting 8 September, cabins on 10
sailings (from January to April 2007) were sold for $849 rather than
$1399. The company caught its error and is now requiring
passengers to pay the difference between the original confirmed fare
and the newly revised fare -- a charge of $1100 per couple.
According to the cruise line: "After fully reviewing all the facts ...
our conclusion was that we werre not able to offer the mistaken
rate." See USA
Today for more details. |
Bait and Switch? |
| 14-21.10.06 |
Oosterdam | From a passenger: The broken Azipod was still not repaired so HAL gave all passengers a $ 25.00 credit as well as a glass of wine. Calls at ports were shortened somewhat, especially Puerto Vallarta. In a conversation with the Captain, he indicated the propulsion unit would not be repaired until April during the next haul out. The ship was able to maintain 19 knots instead of the regular 23 or 24 knots. Docking had to be tug assisted. | Propulsion problems |
| 8.10.06 |
Oosterdam | A fire alarm went off at 6:00 AM as a result of a fire (or
excessive smoke) in the engine room and affected one of the
azipods. The problem was put under control with injuries of
difficulty, however one of the azipods was now disabled. Because
of reduced speeds the ship will sail a revised itinerary for the
remianing cruise days, skipping Puerto Vallarta. This is a seven
day cruise from San Diego and the incident occured the first morning of
the cruises. The ship will return to San Diego one day early and
passengers will be permitted to remain onboard. Compensation
included a $150 shipboard credit and future travel discount of 25% of
the fare paid for this cruise. |
Fire |
| 26.7.06 |
Zuiderdam | A generator malfunction caused the ship to spew black soot and soot on Skagway, AK. According to HAL, "there was a technical malfunction of one of the ships five diesel generators which resulted in an extraordinarily abnormal emission of heavy black smoke and some soot from its stacks. The emission was exclusively from the ship’s stacks and lasted approximately five minutes." According to the fire chief, “It came into town at least three blocks.” | Environmental |
| 13.7.06 |
Westerdam | 16 passengers were onboard the 48-foot catamaran Ke'el when
it struck a rock near Sitka and sustained heavy damage, No
passengers or crew were injured and were transferred to another
vessel. On May 31st, another tour boat owned by the same company,
M/V Kalinin Express, hit a rock near Ketchikan with passengers from the
Statendam. 15 passengers and 2 crew reported minor injuries in
that accident. |
Shore Excursion Grounded |
| 24.6.06 |
Statendam | At approx. 5:30 AM the fire alarm (5 short blasts) went off. The fire was contained in the “stack of the incinerator that burns garbage”, and a fire crew was kept standing by to make sure it didn’t flare up. I was partially awake, therefore being able to hear the alarm. But most of our fellow cruisers did not hear the alarm. A “survey” was taken later that day asking the question about the speakers in the staterooms, etc. When I asked fellow cruisers, I found out that like in my room, the “speakers” were not operational. The captain thanked those who responded to the survey, but nothing was done to correct any of the speakers, and even to the end of the cruise, announcements were barely audible unless you opened the cabin doors. | Fire |
| 29.3.06 |
Zuiderdam | The ship lost all power and was adrift for about an hour
(midnight to 1 AM) while between St. Thomas and Tortola. |
Power Loss |
| 21.2.06 |
Statendam | The ship aborted its planned port call at the Port of Napier
(New Zealand) because of "difficult sea conditions." Extreme
surge prevented the ship from being morred safely and no alternative
berth was available given the surge conditions. |
Cancelled port call |
| 19.2.06 |
Amsterdam | A 30 year old crew member (galley worker) apparently fell overboard early Friday about 1100 miles northeast of Hilo. The ship was assisted by the Coast Guard in a search, which was called off mid-day on Saturday. The ship is now en route to San Diego and will arrive one day later than scheduled. | Crew member missing |
| dd/mm/yy |
Ship |
2005 |
Incident |
| 26.10 - 5.11.05 |
Maasdam | From a passenger: The
ship was quite
late boarding due to a quarantine. According to ship authorities,
a virus was responsible for an undisclosed number of ill crew and
passengers inbound from |
Illness / Delay Burst Pipe |
| 26.10.05 |
Volendam |
Many ships had their itineraries impacted by Hurricane
Wilma, including the port of embarkation and de-barkation changing
without proper notice. I received many e-mails, including from
the Coral Princess and Volendam. The latter two were interesting
because passengers complained about the lack of information and the
giving of false information by folks on the phones prior to the
cruise. There were also complaints about confusing information
onboard. As one person recommended to cruise lines: This is not
the only time this is going to happen -- learn some lessons and develop
measures to ensure customer support and satisfaction for the next
time. Interestingly, a passenger on the Coral Princess reported
that passengers on the shortened sailing received a refund of 33%; a
passenger on the Volendam reported receiving an onboard credit of 78
cents and a free cocktail. |
Weather Delays |
| 6.7.05 |
Maasdam | The ship left Sydney, Nova Scotia two hours early for
Halifax where it plans to repair one of its failed engines. It is
unclear the degree to which engione problems have influenced the ship's
itinerary. |
Engine problems |
| 10.4.05 |
Maasdam | From a passenger onboard: Start of the cruise was delayed
after the ship arrived 8 hours late into Norfolk, VA on April 10th --
it had engine problems and encountered heavy weather. The current
cruise will skip Half Moon Cay to make up time, and because of engine
problems also skipped San Juan. Passengers were given an
onboard credit of $100 plus 20% off a future cruise, although after
complaining some (but not all) passengers received credits of larger
amounts (as high as $400). |
Engine problems / Delay / Missed Ports |
| 10.4.05 |
Oosterdam |
Though airlifts from cruise ships are not uncommon, it is
unusual that three passengers would be airlifted the same day.
That was the case in San Diego. A 78-year-old man who fell and broke his hip and a 64-year-old woman with a tear in her esophagus (reportedly after walking through a glass door at an onboard shop) were airlifted Saturday night; the following morning a 55-year-old woman suffering "severe internal pain" was airlifted from the Paradise. These are reminders not to travel without adequate health insurance that will cover such emergencies. |
Airlift ill pax |
| 1.4.05 |
Amsterdam | A California woman and her son have sued Holland America Line after getting sick on a South America cruise in March 2004 where they said toilets overflowed and crew members were seen with prostitutes at ports of call. Their lawsuit alleges: "Not long into the cruise, the toilets on lower decks overflowed several times," and it took crew members 15 hours to clean up the mess, which "created incredibly unsanitary conditions on board, separate and apart from a piercing stench." See Reuters for details and judge for yourself. | Lawsuit |
| 16.3.05 |
Statendam | West
Hawaii Today received numerous calls
that the ship discharged what appeared to be "brown water" into Kailua
Bay for about 15 minutes to 20 minutes before it moved further out to
sea. Several of the callers reported the discharge left a "brown mark"
on the vessel's side. |
Environmental |
| 14.2.05 |
Volendam Statendam |
The following is from Carnival Corporation's Annual Report
filed today: In August 2004, Holland America Line was notified by the National Park Service ("NPS") that the Volendam and Statendam may have violated opacity standards while operating in Glacier Bay. On November 10, 2004, NPS notified Holland America Line in separate letters that a Violation of Record would beentered in the permanent park files for each ship. |
Environmental |
| 2.2.05 |
Amsterdam | Tenders brought
passengers
ashore to Port Stanley (Falkland Islands) to explore for the day with a
planned |
Stranded ashore |
| 5.1.05 |
Statendam | A 73 year old man reportedly went overboard when the ship
was near the Coronado Islands. |
Person overboard |
| dd/mm/yy |
Ship |
2004 |
Incident |
| 22.12.04 |
Maasdam | The ship will arrive in Norfolk 8 or 9 hours later than
scheduled, reportedly because of bad weather. Disembarking
passengers will begin at 5 PM; emabraking passengers will begin
boarding at 7:30 PM. |
Delays |
| 14.12.04 |
Holland America Line | The company agreed to a $2 million plea agreement in return
for its discharge of raw sewage in Juneau Harbor in August 2002.
The offense was considered a misdemeanor. |
Environmental |
| 28.9.04 |
Rotterdam | Ambulances greeted the ship in Halifax after passengers and
crew endured a harrowing encounter with monster waves generated by
hurricane Karl in the North Atlantic. About a dozen passengers were
taken to hospital with suspected fractures and severe bruising.
In total, 90 poeple (including five crew) reported some minor
injury. The ship lost power and for 3.5 hours was tossed around
in high waves
and in total darkness. Here's a link
to a news story if you want more info. And another. |
Power Loss and Adrift -----
"Cruise from Hell" |
| 30.6.04 |
Holland America Line |
Former
Vice President, Richard K. Softye, was fined $10,000
after pleading guilty to falsely certifying that Holland America Line
was performing environmental audits when it wasn't. He was also
ordered to perform 450 hours of community service while on probation
for three years. |
Environmental |
| 12-30.5.04 |
Veendam Volendam |
There
have been multiple reports on Internet newsgroups of
engine/propulsion problems with the Veendam. The May 14th and
May21st cruises skipped College Fjord, cut short the visit to ports,
and arrived late into Vancouver (and Seward) because of the
problems, which caused most passengers to miss their scheduled flights
home. There also appear to have been propulsion problems aboard the Volendam's May 12th cruise -- the right engine was not operational and the cruise was ended on one engine. Neither ship has been taken out of service for repairs. |
Propulsion problems Ports skipped Delayed arrivals & departures |
| 8.4.04 |
Noordam |
Carnival
Corporation reported in its 10Q filing with the
Securities and Exchange Commission that on March 5, 2004, Holland
America Line notified the United States and Netherlands governmental
authorities that one of
its chief engineers had admitted to improperly processing bilge water
on the Noordam. A subsequent internal investigation determined that the
improper operation may have begun in January 2004 and
may have continued sporadically through March 4, 2004. The
matter had also been raised by Coast Guard officials in San Juan,
Puerto Rico to their counterparts in Tampa following a report to them
of the incidents. It isn't clear whether Holland America's
self-report predates the report made by the Coast Guard. Holland
America Line and three shipboard engineers have received grand jury
subpoenas from the Office of the U.S. Attorney in Tampa, FL (where the
ship was homeported). (See CCL 10Q filed
with
the SEC on April 8, 2004) |
Environmental |
| dd/mm/yy |
Ship |
2003 |
Incident |
| 13.11.03 |
Veendam |
Passenger
report: Both ships were docked at the
Cozumel pier stern to stern with approximately 20-30' between the 2
ships. A sudden breif storm with high wind
and rain came in around 7-7:30 and pushed the Veendam into the
Norwegian Wind.
The Wind seemed to have more damage than the Veendam. From
what we could see, the Veendam had damage to a window cleaning walkway.
The Wind had a nice size dent 15' wide in the stern at Deck 7/8
towards the port side. The floor on the deck was buckled where it
meets the stern. Also a section of pipe under deck 8 crimped.
Possibly related to the accident and to the crimped pipe, a
sprinker line burst
in the aft stairwell around the same time. Departure from Cozumel
was delayed by only 15 minutes and as far as we know, there were no
injuries. |
Bump |
| 17.10.03 |
Westerdam |
Fire
broke out on the ship while it was under construction
at Fincantieri shipyards in Marghera, Italy. The fir broke out on
the aft section at about 7:30 AM and was extinguished by 11 AM.
The ship's delivery on April 15, 2004 does not appear
to be affected. |
Fire |
| 18.5.03 |
Veendam |
A
51-year old man was missing from the ship when it
disembarked passengers in Vancouver. Given that he could not be
found onboard, and the computer system indicates that he didn't leave
the ship, the assumption is that the man fell overboard. |
Passenger overboard |
| 13.3.03 |
Ryndam |
"The
ship listed to
the port side around 6:30 PM and caused injuries to passengers and
crew. Furniture went flying, dishes broke, glasses destroyed.
The pool emptied down the elevator shafts, and put elevators on
the port sode out of commission for four days. They explained the
incident as a mechanical failure from going from manual to automatic
pilot." -- Passenger account |
Unexpected list |
| 11.3.03 |
Oosterdam |
The
first two voyages originally planned have been cancelled
because the ship's delivery will be delayed. The maiden voyage
will now depart August 3 (instead of July 10) |
Cancellation |
| 5.1.03 |
Statendam |
An
elderly man was suspected to have jumped overboard the
night before disembarkation at San Diego following a roundtrip cruise
from
San Diego to Hawaii. According to a spokeswoman for Holland
America Line, "'We're a 130 year old company and it happens very
rarely, but it is not unheard of on a cruise ship' to lose a passenger." |
Person overboard |
| dd/mm/yy |
Ship |
2002 |
Incident |
| 21.11.02 |
Amsterdam |
Cruise
cancelled for thorough cleaning of ship. |
Cancellation |
| 17.8.02 |
Ryndam |
Approximately
40,000 gallons (250 according to HAL) of
sewage sludge discharged into Juneau harbour. The incident was
reported by harbourmaster staff. The brown, thick substance is
being tested by Alaska's DEC for fecal coliform, pH, and
biochemical demand levels. |
Environmental |
| 12.8.02 |
Ryndam |
A
generator stopped running while the ship was
in the Lynn Canal (Alaska) causing it to lose power --
it lost all propulsion and was adrift for about 20 minutes (at 1:30 AM
-- the water was too deep for the ship to drop anchor).
Passengers awoke expecting to be in Glacier Bay but were instead
at Auke Bay. Escorted by a tug, the ship docked to undergo a Coast
Guard inspection. Cruise continued, but
Glacier Bay replaced by Tracy Arm and Sawyer Glacier. |
Power failure & Lost Propulsion |
| 11.8.02 |
Statendam |
Announced
on August 7, that the August 11 cruise was
canceled because repairs to the electrical generation system was taking
longer than expected. |
Cancelation |
| 4.8.02 |
Statendam |
Five tug boats called to tow the ship back to Vancouver after a small fire in the ship's generator rooms knocked out four generator and the ship's two main propulsion motors. One generator continued to operate, so there were lights but no A/C. Incident happened when the ship was 24 miles from Vancouver, in Strait of Georgia (call for help came at 9 PM). Efforts to repair the problem took too long so the cruise was canceled. (The Canadian Coast Guard says there was a fire; HAL says that a breaker panel overheated and melted, tripping other generators and the propulsion system.) See: TSB Report on Switchboard Fire Passenger Vessel Statendam Strait of Georgia, British Columbia, 04 August 2002, Transportation Safety Board of Canada Report Number M02W0135 |
Fire |
| 1.8.02 |
Ryndam |
Cruise
canceled because of two successive cruises
with gastrointestinal illness from Norwalk-like virus. See CDC
for more information. |
Cancelation |
| dd/mm/yy |
Ship |
2001 and earlier |
Incident |
| 5.6.01 |
Zaandam |
The company reports that a crew
member noticed a sprinkler head missing from a passenger cabin which
led to discovery that a branch of the sprinkler irrigation did not
connect to the main water supply. The problem was fixed on May 31. |
Fire sprinklers defective |
| 13.3.01 |
Volendam |
A small engine room fire was
reported. It was quickly brought under control. |
Fire |
| 3.10.00 |
Veendam |
The ship lost electricity for
about 3 hours, leaving the ship without cooling, lighting, running
waterr, or ventilation. |
Power loss |
| 23.5.00 |
Nieuw Amsterdam |
A fire in the crew quarters was extinguished after 45 minutes, causing extensive damage to 10 crew cabins. Following a damage assessment, the ship continued on its planned itinerary of cruising Galcier Bay. See: Fire on Board the Netherlands-Registered Passenger Ship Nieuw Amsterdam at Glacier Bay, Alaska, May 23, 2000, NTSB Report Number: MBR-01-01 | Fire |
| 5.5.00 |
Westerdam |
The ship grazed the Mercury
(already docked) as it was docking in Victoria, BC. Damage to
both ships was slight. |
Collision |
| Apr.00 |
Rotterdam |
Hit by rogue wave. Damage
to anything not bolted down; rough seas for Pacific crossing. |
Rogue wave |
| 16.9.99 |
Ryndam | Thirteen passengers were injured
when a rudder glitch caused a list (estimated at 6 degrees) that
emptied a quarter of the indoor swimming pool. |
Severe List |
| 26.7.99 |
Westerdam |
The National Marine Fisheries
Service is investigating an incident in which a cruise ship truck a
whale in SE Alaska. It's not known whether the ship killed the
whale or if the whale was already dead. |
Whale death |
| Oct.98 |
Rotterdam |
In 1994, discharged waste 13 times in 10 days into Alaskan waters. The ship had fixed, permanent piping that allowed oily waste to be discharged directly overboard. (Reported Assistant Engineer -- he got $500,000) Fine = $2 million ($1 million fine, $1 million restitution) | Environmental |
| 17.8.98 |
Westerdam | A 28 year old woman believed to be from Turkey jumped
overboard after learning she was about to be fired. The ship was
in Howe Sound en route to Vancouver when she leapt from the ship at
4:30 AM. |
Suicide |
| 20.11.97 |
Noordam |
Forced to abandon a seven day
cruise after striking an underwater object off the Mexican Caribbean
coast (near Playa del Carmen). Initial inspections indicate the
ship damaged its starboard propeller; the following cruise is cancelled
for repairs. |
Grounded |
| 11.8.96 |
Statendam |
The ship barely averted a collision with a tugboat towing a barge of propane in BC's Inside Passage, The tug/barge took evasive action, which prevented the accident. See: Near-collision Between the Cruise Ship "STATENDAM" and the Tug/barge Unit "BELLEISLE SOUND"/"RADIUM 622" Discovery Passage, British Columbia 11 August 1996, Transportation Safety Board of Canada Report Number M96W0187 | Near collision |
| 12.1.96 |
Maasdam |
The ship dragged its
anchor over Soto's Reef, a key tourist attraction of the Cayman
Islands. It is likely the company will be fined for the damage. |
Environmental |
| 10.8.94 |
Nieuw Amsterdam | Went aground about three miles
from Ketchikan and was reported to be leaking oil. The ship was
able to refloat itself and continue on. |
Grounded |
| 6.11.93 |
Noordam |
Collision of the Netherlands Antilles Passenger Ship Noordam and the Maltese Bulk Carrier Mount Ymitos in the Gulf of Mexico November 6, 1993. (NTSB Report Number: MAR-95-01) | Collision |