| dd/mm/yy |
Ship |
2009 |
Incident |
| 12.11.09 | Ship unknown | Bolton News (UK) reports a five-year-old boy who wears nappies because he has Down’s Syndrome was turned away from a children’s play area on a Thomspon ship. His parents claim staff told them he could not join in with fun sessions because he wore pull-up nappies. The mother said “I couldn’t believe it. Ethan is able to use the toilet but he does sometimes have accidents. If Ethan had an accident, it would not have affected the others because he had pull-ups on.“ The company apologized and said it wopuld investigate. The chief executive of the Down’s Syndrome Association, said: “It does not make sense and does sound like discrimination. The situation with the nappies could have been got around and arrangements made allowing the child to play with other children.” | Child turned away from child centre |
| 23.7.09 | Thomson Spirit | The Journal (UK)
reports hundreds of passengers were afflicted with norovirus on a
cruise in early May. A couple onboard are launching legal action after
their holiday descended into chaos when the vomiting bug swept through
the ship. Passengers had their boarding cards cancelled in a bid to
contain the outbreak during the cruise in May. According to a
passenger, “Hundreds of people were affected – the medical centre was
inundated with people queuing for medical supplies and a large number
of people were also confined to their cabins. It was absolutely
horrendous. There was certainly a breakdown in hygiene standards. The
ship in general was not clean, hot food at the buffet was cold, there
were flies all over the food, toilets were not cleaned – the list was
endless.” |
Illness |
| dd/mm/yy |
Ship |
2008 |
Incident |
| 25.10.08 |
Celebration |
The Daily Mail reports that a cruise scheduled to depart
from Liverpool has been cancelled due to bad weather. More than a
thousand passengers were due to go on the four-day trip to Ireland, but
Thomson Holidays cancelled the cruise after high gales were forecast
for the Irish Sea. More than a thousand passengers have been left
stranded and Thomson is refusing to provide refunds -- instead it has
offered an 80% discount off future cruises. The ship had been due to
visit Cobh and Dublin. Passengers on the starboard side of the vessel
are faced with with a view from their windows of a huge pile of scrap
metal at the Canada Dock processing plant. Passengers were given the
option going home or to stay on the ship for the four days while the
ship remained moored at the dock. |
Cruise cancelled |
| dd/mm/yy |
Ship |
2007 |
Incident |
| 7.8.07 |
Thomson Celebration and Ocean Majesty (Page and Moy) |
The two ships collided in the Greanger fjord (Norway) on
Tuesday afternoon at the two were berthing. The damage is
reported as slight with some lifeboats and davits taking the brunt of
the slow collision. There are reports online that passengers on
the Ocean Majesty have been sent home as repairs would take three days.. |
Collision |
| dd/mm/yy |
Ship |
2006 |
Incident |
| 23.10.06 |
Thomson Destiny (1) |
Passengers report that the ship's toilets have not worked
for three days and there has been no hot water for 24 hours. A
series of blockages in the plumbing system have been blamed for the
problem; experts have been dispatched to deal with the problem. See
article here and also one
here and here. |
No toilets |
| 26.9.06 |
Thomson Celebration (2) |
A 39-year-old Filipino crew member died from injuries
sustained in an accident when one of the ship's tenders was about to be
hoisted onto the vessel. The ship had spent the day anchored off
the island of Guernsey and was preparing to sail for Southampton. |
Crew Accident / Death |
| dd/mm/yy |
Ship |
2005 |
Incident |
| 14.5.05 |
Thomson Celebration |
Cruise canceled and 600 passengers flown home after the plumbing in 250 cabins failed. The 21-year-old ship left Southampton on May 8 for a 14-night cruise but major problems with a pump was discovered three days later, making some cabins and public toilets unusable. Passengers will get a refund and 25 per cent off their next booking. | Toilets fail Cancelation |