| dd/mm/yy |
2010 |
Incident |
| 15.6.10 | The Guardian reports the ship is taking a pass on Charlottetown today because of gusty winds which are expected to strengthen as the day progresses. The vessel, with almost 2,000 passengers and crew aboard, was scheduled to dock at 8 a.m. and depart at 5 p.m. But winds are forecast to approach 80 km/h in gusts this afternoon which might make docking treacherous for the Maasdam which sailed past the P.E.I. capital this morning towards its next port of call. | Skipped port call |
| 26.5.10 | The Charleston Post and Courier reports Federal, state and local authorities are looking for an Indonesian man who deserted a cruise ship while it was docked in Charleston. The 25 year old crew member owent ashore May 16 some time after 7:30 a.m. and failed to return before the ship departed at 5 p.m. He left his passport with the ship, as is protocol when crew members take shore leave. The only identification he would have is a ship ID photo and an I-95 card issued by U.S. Customs. | Crew member abandons ship |
| 23.3.10 | From a reader: Me, my friend and his service dog recently took a 14-day Panama Canal cruise that turned out to be 3-day. First off, when we embarked in San Diego on 03/19/10, we were not aware that the ship was in Code Red with the Norovirus on board. Nor were we informed until I demanded notification on 03/22/10 when we disembarked. My friend got seriously ill which caused us to disembark in Puerto Vallarta, Mexico; I had to take him to the hospital emergency when we returned to Long Beach, Ca. from Mexico. For 3 days during the cruise we called each day complaining about the air-conditioner dirt, our sinus problems as a result, and requested a cabin change. We were told several times that a cabin was available and that we would be moved or upgraded to a different cabin, but later we were told there were no cabins available. Even though, we took our service dog on board with Holland America twice in the past 18 months, and we left the dog in the cabin at times unattended when we go to dinner, this time the ship had a problem with our service dog being left unattended in the cabin -- even though a front desk employees told us that it was okay. So now they have banned us and our dog from all future cruises owned by Carnival Cruise Lines. NOTE: The company says it has a policy that service dogs must never be left unattanded in a passenger cabin and that in this case the passengers violated the policy. I am not in a position to judge whether the cruise line's policy is reasonable or whether it poses a problem for others who use a service dog. | ?Service dog unfriendly? |
| dd/mm/yy |
2009 |
Incident |
| 22.5.09 | Posters at Cruise Critic report the ship tilted sharply to the starboard side while on the St. Lawrence Seaway at about 9:45 PM. Things in my stateroom slid and crashed. I understand the china and glasses in the dining room ended up on the floor (just as they were serving the baked Alaska). Another poster says s/he was with an officer that night and was told that his department was heavily damaged. He said it was caused by the pilot error and the captain was on the bridge at the time and took command of his ship. The captain saw a sand bar coming on the sonar and took action to avoid a mishap. We saw much damage in the dining room and heard the bars had some damage. I hear a bill will be sent to the pilot and hope they have good insurance. Now a few minutes later we did pass by a cargo ship very closely and wonder who was driving that evening on the river. | Severe list |
| dd/mm/yy |
2008 |
Incident |
| 20.3.08 |
Three ships (RCI's Serenade of the Seas, HAL's Maasdam, and
Pullmantur's Holiday Dream) were prevented from docking at Bridgetown
because of high seas. Two of the ships made it into port, but a
decision was made to not disembark passengers. A fourth ship,
Silversea's Silver Wind cancelled its call for March 21, also because
of sea conditions. |
Canceled port call |
| 5.1.08 |
Dozens of people, just disembarked from the ship, were
injured when a car collided with their bus while traveling west on
I-595 near the interchange with Florida State Road 7 and Florida
Turnpike. According to Associate Press, at least four people were critically injured, four others
seriously injured and at least 20 people sustained minor injuries. |
Onshore bus accident |
| dd/mm/yy |
2007 |
Incident |
| 14.5.07 |
The ship's docking at Sydney (Nova Scotia) was delayed more
than 5 hours because of a med-evac from the ship shorrtly after it
departed Halifax last night. The evacuation meant the ship -- the
first to visit Cape Breton in 2007 -- arrived at 12:45PM instead of
7:30AM. |
Delayed arrival |
| 7.5.07 |
One hundred thrity-three (133) passengers were denied
boarding (as planned by the cruise ticket) at Savannah (Georgia) on May
6 because the port was not set up to handle cruise ship security.
Instead, these passengers were transported by bus and caught up with
the ship today during its port call at Charleston (South
Carolina). HAL, in a letter to affected passengers, apologized
for the missed embarkation and told passengers their onboard account
would be credited for the lost day (not a refund) plus they would
receive a $100 shipboard credit per person. |
Embarkation screw-up |
| dd/mm/yy |
2006 and earlier |
Incident |
| 26.10 - 5.11.05 |
From a passenger: The
ship was quite
late boarding due to a quarantine. According to ship authorities,
a virus was responsible for an undisclosed number of ill crew and
passengers inbound from
|
Illness / Delay Burst Pipe |
| 6.7.05 |
The ship left Sydney, Nova Scotia two hours early for
Halifax where it plans to repair one of its failed engines. It is
unclear the degree to which engione problems have influenced the ship's
itinerary. |
Engine problems |
| 10.4.05 |
From a passenger onboard: Start of the cruise was delayed
after the ship arrived 8 hours late into Norfolk, VA on April 10th --
it had engine problems and encountered heavy weather. The current
cruise will skip Half Moon Cay to make up time, and because of engine
problems also skipped San Juan. Passengers were given an
onboard credit of $100 plus 20% off a future cruise, although after
complaining some (but not all) passengers received credits of larger
amounts (as high as $400). |
Engine problems / Delay / Missed Ports |
| 22.12.04 |
The ship will arrive in Norfolk 8 or 9 hours later than
scheduled, reportedly because of bad weather. Disembarking
passengers will begin at 5 PM; emabraking passengers will begin
boarding at 7:30 PM. |
Delays |
| 12.1.96 |
The ship dragged its
anchor over Soto's Reef, a key tourist attraction of the Cayman
Islands. It is likely the company will be fined for the damage. |
Environmental |
| dd/mm/yy |
Outbreaks |
| 3.3.10 | The CDC reports that 168 of 1211 passengers (13.87%) and 19 of 559 crew (3.40%) have reported ill with gastrointestinal illness. The ship arrives at Fort Lauderdale March 5th from a 14 day cruise. |
| 23.2.10 | From a passenger: Maasdam
has just gone into code red with a few cases of GI on board. So far
don't know the numbers but to prevent spreading it further and
developing into a major outbreak food and water is being served to us,
no salt and pepper shakers on tables etc. Only 2 days into it but
hopefully it will be over with soon! |
| 9.1.09 |
From a Passenger: There was an outbreak of what the cruise ship's medical staff was diagnosing as a gastrointestinal virus on the January 2-9, 2009 sailing. Five of our family's seven members on board, in three seperate cabins, were affected and spent multiple days in isolation. I was told by my treating nurse that he was brought over from the Noordam to assist due to the number of sick passengers. I have not seen any reports of this anywhere yet. The passenger also said he was told that more than 60 passsengers had been treated for gastrointestinal illness. The CDC subsequently reported 8 of 561 (1.4%) crew and 79 of 1402 (5.6%) passengers had reported ill with gastrointestinal illness. |
| 15.3.07 | The ship reported that 5 (0.88%) crew and 43 (3.61%) passengers had reported ill on a 10 day cruise to/from Fort Lauderdale (5 - 15 March). |