dd/mm/yy
|
2008
|
Incident
|
| 20.11.08 |
A poster
at Cruise Critic wrote a review of her cruise in the Mediterranean
and their experience of being off-loaded in a remote area of Italy with
no support or assistance from the cruise line. It is an illuminating
read.
|
Offloaded - Failed duty
of care
|
dd/mm/yy
|
2006
|
Incident
|
17.11.06
|
During a four day window starting 8 September, cabins on 10
sailings (from January to April 2007) were sold for $849 rather than
$1399. The company caught its error and is now requiring
passengers to pay the difference between the original confirmed fare
and the newly revised fare -- a charge of $1100 per couple.
According to the cruise line: "After fully reviewing all the facts ...
our conclusion was that we werre not able to offer the mistaken
rate." See USA
Today for more details.
|
Bait and Switch?
|
|
"Old" Noordam Events (Now
sailing as Thomson Celebration
|
|
8.4.04
|
Carnival
Corporation reported in its 10Q filing with the
Securities and Exchange Commission that on March 5, 2004, Holland
America Line notified the United States and Netherlands governmental
authorities that one of
its chief engineers had admitted to improperly processing bilge water
on the Noordam. A subsequent internal investigation determined that the
improper operation may have begun in January 2004 and
may have continued sporadically through March 4, 2004. The
matter had also been raised by Coast Guard officials in San Juan,
Puerto Rico to their counterparts in Tampa following a report to them
of the incidents. It isn't clear whether Holland America's
self-report predates the report made by the Coast Guard. Holland
America Line and three shipboard engineers have received grand jury
subpoenas from the Office of the U.S. Attorney in Tampa, FL (where the
ship was homeported). (See CCL 10Q filed
with
the SEC on April 8, 2004)
|
Environmental
|
20.11.97
|
Forced to abandon a seven day
cruise after striking an underwater object off the Mexican Caribbean
coast (near Playa del Carmen). Initial inspections indicate the
ship damaged its starboard propeller; the following cruise is cancelled
for repairs.
|
Grounded
|
6.11.93
|
Collision of the
Netherlands Antilles Passenger Ship Noordam and the
Maltese Bulk Carrier Mount Ymitos in the Gulf of Mexico November 6,
1993. (NTSB Report Number: MAR-95-01) |
Collision
|