Source: Cruise Junkie dot Com

Events at Sea by Norwegian Dream (Deamward)

Events by Ship:

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The events listed have been reported in the public domain or to cruisejunkie by passengers or crew members onboard.  The list is by no means comprehensive.  For that reason it is necessary to be cautious in drawing conclusions from the potentially limited data.  Keep in mind that some companies may be more transparent than others about things that go wrong; conversely, some companies may be better at concealing events and thereby project an appearance that is inaccurate.  With that said, the following list is still interesting, as are the patterns when viewed separately by ship.




dd/mm/yy
2008
Incident
1.11.08
From a passenger: At about 2:45 a.m. an electrical fire broke out on deck three in an electrical locker of the ship. It was enroute to Boston on the final leg of her final cruise as the Norwegian Dream. Code Bravo deck three 3019 was called over some parts of the ship including some passenger cabins.The crew responded and succeeded in extinguishing the fire.The captain explained the situation later in the day during His regular report to the Passengers.
Fire
15.9.08
High winds caused the ship to skip its port call at Saint John, New Brunswick.
Skipped port call
15.7.08
The Royal Gazette reports a passenger was slashed with an axe in a robbery involving four men. The man suffered several cuts to the chin, head and chest in the attack, which happened around 9:30 PM after he stopped for a cigarette while out driving his rental scooter on the North Shore in the vicinity of Terceira's gas station, Roberts Avenue and Palmetto Road, Devonshire. The 46-year-old, from Massachusetts, said a black male approached him, aged 18-20, with a "long narrow 'droopy' face". After offering him a cigarette, the man left but returned a few minutes later with three other men. The man suffered several two inch lacerations about his head and abdomen. In addition, he also received a four to five inch laceration to the left side of his chin -- none were life-threatening. The robbers got away with a wallet containing cash and credit cards. Onshore attack of passenger
17.6.08
The Royal Gazette in Bermuda reports that a passenger was arrested and fined $2500 after 6.7 grams of marijuana was found in the room's safe. According to the article, the Seaport Enforcement team along with a security guard and a sniffer dog went on board the ship docked at number six shed in Hamilton looking for drugs. The sniffer dog alerted the officers to a cabin and when they knocked on the door, there was no response. The security guard opened the door and the officers went inside to find the cabin unoccupied. The sniffer dog alerted the officers to a grey safe. When they opened it, they found a small plastic bag containing plant-like material. Later that day, the officers met with the cabin's occupant who admitted the drugs belonged to him. The Royal Gazette reported the same day that a second passenger was fined $3,000 for bringing cannabis and cannabis resin into the Island. While the Seaport Enforcement team along with a security guard and a sniffer dog went aboard the ship looking for drugs the passenger opened his cabin door and the sniffer dog reacted. Officers identified themselves to the defendant and asked him if he had any drugs. He said: "Yes, I have a little pot." Officers found a small black toiletries bag in the closet containing a Ziploc bag with plant-like material, a brown substance and a homemade pipe. The man was arrested with 1.92 grams of cannabis and 0.10 grams of cannabis resin. EDITORIAL COMMENT: It would be nice if the cruise industry was at least as vigilant in dealing with sexual assaults perpetrated against passengers by crew members and officers!!!!
Passengers arrested for pot possession
24.5.08
FROM A READER: the Norwegian Dream, for the past 2 weeks, has not been able to call in St. Georges Bermuda. It had instead stayed docked in Hamilton. The reason apparently was that high winds Didnt allow her to enter the "town cut" or leave it latter in the week. Norwegian Dream currently docks in Boston on Sunday and spends tuesday thru Friday in St Georges.
Itinerary change
dd/mm/yy
2007 and earlier
Incident
10.12.07
The ship collided with a barge being pulled by a tug in Uruguay's main port, sending several cars and containers off the barge and shutting the port down. The ship received damages above the water line which do not appear serious.  It will remian in port for repairs. Passengers on the current cruise, a 14 day around the southern tip of South America, will miss two ports miss three ports(Port Stanley, Puerto Madryn and Ushuaia) of call before repairs are complete; they're being offered alternate shore excursions before leaving for Ushuaia. There were no injuries. The harbour remained closed for more than 24 hours, trapping Celebrity Cruises' Infinity in port and blocking Marco Polo out of port. Passengers were offered a 50% refund of cruise fare paid in addition to $150 per passenger ($300 per room) onboard credit. A group of passengers are demanding greater compensation -- see Merco Press for more info.  See here for photos.
Collision
13.10.05
The ship is expected to arrrive 5 hours late from its current cruise because of mechanical problems.  The Oct 15th cruise out of Houston will depart late and Roatan and Cancun have been dropped as ports. The only ports visited will be Cozumel and Belize. NCL is offering $100pp (limit 2) credit per cabin and $100 pp for future cruise.  There are reports that the cruises beginning Oct 22 and 29 will replace Roatan (Honduras) with Progresso (Mexico) and itinerary changes may continue until repairs are made.
Mechanical problems
11.8.05
Engine problems continue with the ship (see July 4) though an additional "tecnical issue with one of the engines" caused the current cruise to end 6 hours late (many pax missed flights, had to stay overnight, and scramble for flights on Friday).  Returning passengers told of limping into Seattle on a failed engine and of missing out "on major, picturesque stops."  The cruise beginning today as well will visit four ports rather than six (missing SItka and Ketchikan).  Of the ship's four engines, two are under repair and two are working -- the delay presumably was caused by a problem with one of the working engines.  Passengers were assured that the problem only affects speed and not safety.
Propulsion problem
--
Delays
--
Missed ports
4.7.05
The June 30 - July 11 sailing has experienced engine problems and as a result Sitka has been dropped from the itinerary.  Passengers were compensated with a $50 onboard credit.  Sitka has also been dropped from future itineraries through August -- presumably until the engine problem is repaired.
Engine problems

Missed port
20-27.6.05
Passengers were notified after leaving Seattle that because of engine problems they would be miss the port of Sitka and would receive a "conditional" non-refundable $50.00 per person shipboard credit that could not be used in the casino or for service charges.  When questioned about the missed port, the Cruise Director reportedly replied to a guest in a a crowded auditorium... "you can either get over it or be sulky for the rest of the cruise."  At the same time, the Captain insisted that College Fjord, a stop listed on the itinerary, was NOT an his itinerary and was instead a "surprise" stop to celebrate a crew members birthday.  A poster at Cruise Critic further talks about being reprimanded by a junior waiter for ordering improperly, having hot coffee spilled on her, and finding a soiled diaper in the night table beside the bed. Engine problems

Missed port

Service issues
dd/mm/yy
2004
Incident
1.5.04
Earlier this week, the Norwegian Dream cancelled its its scheduled stop at Genoa, and it scheduled a stop at the port of Gibraltar.  Its next scheduled port of call was
to have been Barcelona the following day, but the Spanish
government decided to enforce a decades-old law that says a ship cannot dock at a Spanish port after it has called
at Gibraltar. NCL substituted Sete, France for Barcelona. Other cruise lines are now cancelling stops at Gibralter in order to avoid similar problems.
Cancellation of Port of Call
8.4.04
The itinerary for the 22 March cruise was changed as a result of a broken crankshaft and need for the ship to operate on one engine.  Madeira and Genoa were cancelled as ports of call and a stop at Gibraltar was added.  NCL says the engine problems will not effect the next three Mediterranean sailings.  There is no word when the repairs will be made.
Engine breakdown
dd/mm/yy
2003
Incident
28.4.03
Passengers notified at embarkation that cruise itinerary will not include St. Petersburg, Helsinki, and Talinn as planned. Due to ice in the Gulf of Finland (a fact that is disputed) the ship instead would stop at Amsterdam, Germany, and Norway. Passengers say they should have been notified earlier about the change given that the decision to change the itinerary was made before most passengers had left home.  Close to 1000 passengers (60%) have signed a petition demanding appropriate compensation for in effect doing the same thing as substituting a cruise to Mexico for a cruise to Alaska.
Itinerary Change
dd/mm/yy
Earlier
Incident
24.8.99
Collides with the Ever Decent (container ship) in the British Channel and sustaining heavy damage.  Miraculously there was no loss of life or serious injury.  Several subsequent cruises were cancelled.
Collision
28.9.97
The ship lost power as a result of an electrical explosion, which shortcircuited the engines and steering capability of the ship.  The ship was adrift about 30 miles out to sea for 20 hours before repairs were made and it continued on to Halifax.
Power loss




Illness Outbreaks at Sea by Norwegian Dream

dd/mm/yy
Reported Outbreaks
28.4.08
The ship reported 10 of 726 (1.38%) crew and 99 of 1579 (6.27%) passengers had reported ill on an 18 day cruise that began April 13 and which disembarks May 1.
10.12.04
The ship reported that an unusual number of passengers and some crew members were experiencing GI illness. The ship’s medical staff reported that 73 of 1749 (9.37%) passengers and 9 of 744 (1.21%) crew members were ill.  Predominant symptoms are diarrhea and vomiting.  The cruise ends in New Orleans on December 12.  According to a passenger, the numbers were significantly higher:  "Once the passengers realized that reporting gastrointestinal illnesses would result in a 48 hour quarantine, many just suffered and gutted it out (pun intended) in their rooms."
31.3.03 A health outbreak was reported, Norovirus was confirmed -- 98 passengers (6.08%) and 5 crew (.68%) reported ill.
10-25.9.02 169 passengers coming down with a gastrointestinal illness. The ship provided free infirmary visits, passengers who were ill were restricted to their cabin, the were limited to no self service buffets, etc.  Source of illness: Shigella and Giardia.  CDC numbers: 165 passengers (10.12%) and 4 crew (.56%).
29.8.02
Reported on a cruise chat board that up to 15% of passengers on this Scandinavian Capitals cruise contracted a gastrointestinal illness.  Unconfirmed whether the source was Norwalk-like virus, but the ship provided free infirmary visits, passengers who were ill were restricted to their cabin, the were limited to no self service buffets, etc.
5.8.02
It was reported by a passenger that as many as 100 people got food poisoning when they took the excursion to Moscow on the Scandinavian cruise that began on August 5th.  The ship provided free infirmary services.


Illness Outbreaks by Ship: