Source: Cruise Junkie dot Com
Events
at Sea by Norwegian Sky
Operated as Pride of Aloha from 2004 - 2008
Events by Ship:
Click here for Illness Outbreaks by Norwegian Sky
| dd/mm/yy |
2009 |
Incident |
| 28.8.09 | According to CBS-TV in Miami NCL has issued a statement that a passenger on the ship and his wife were walking on rocks by the shore on Great Stirrup Cay in a remote part of the island when he fell into the water yesterday. Following an extensive search, the man's body was recovered this morning. The ship's four-day Bahamas cruise departed Miami on August 24th and returned to Miami today. | Pax dies on private island |
| 18.4.09 | The Miami Herald reports the Coast Guard is searching early Saturday for a 39-year-old man who went overboard the cruise ship Norwegian Sky around 3 a.m. about 60 miles north of the Nassau, Bahamas. The ship left Miami for a three-day cruise, and was headed to its first port of call, Nassau. The name of the passenger was not released. Fellow passengers saw him go overboard. Also assisting in the search were The Royal Bahamas Defense Force, the Royal Caribbean Monarch of the Seas cruise ship crew, the Norwegian Pearl cruise ship crew and Disney cruise line smallboat crews. The search was called off at nightfall. | Passenger overboard |
| dd/mm/yy |
2008 |
Incident |
| 18.8.08 |
Cruise Critic reports a dozen passengers were stranded at the Port of Miami when the
ship departed early on its four-night Bahamas
cruise due to Tropical Storm Fay. It was scheduled to depart at
5 PM, but due to the oncoming storm the ship was forced to change
it's departure time to 3 p.m.
The line
posted notices of the revised embarkation times on its Web site as
early as Sunday and called all of the passengers on its manifest (and
reached many of them, including some of the passengers who still
arrived too late to embark), according to a spokeswoman for the line.
NCL offered the stranded passengers full refunds of their cruise fares,
and paid for their cab rides from the port to wherever they wanted to
go (airport, hotel, etc.). The line arranged for a reduced rate for the
travelers at a Miami hotel and gave them the number of NCL's Total
Travel department, which could help arrange last-minute air travel back
home. Passengers were also given the option of meeting up with the ship
in a subsequent port (most likely Nassau on Wednesday), but no one took
this option. |
Missed
ship |
| dd/mm/yy |
2007 |
Incident |
| 3.6.07 | From a passenger on the 7 day cruise ending today:
The air conditioning system was broken part of the time thus resulting
in stateroom temps of over 100 degrees for several hours; this involved
a couple dozen staterooms. In the buffet, the food temps were not
appropriate and the food handling was poor - cross contamination by the
servers was observed. One day we were served chocolate milk for
our
ceral because the refrigeration system supposedly broke and there was
no regular milk available. Overall, the "freestyle dining"
program is
useless. Everytime we went to dinner in any of the "free"
restaurants
there was always a 15-20 minute wait. When we finally got inside,
we
observed about half the tables were empty. Apparently NCL
didn't have
enough staff to handle the restaurants on board. On the last day
of
the cruise, our stateroom toilet was non-operational for approximately
one hour. Don't know how many staterooms were involved, but. I do
know
it was several. According to ship personnel there was an "unknown
problem with the waste system". This was the "perfect ending' for
our
cruise from hell. |
Continuing service problems |
| dd/mm/yy |
2006 |
Incident |
| 11.6.06 |
From a passenger: My family just went on a cruise in Hawaii on NCL's Pride of Aloha when GI broke out (or continued to break out). In a letter dated June 4, NCL informs passengers that 3.2% of the previous cruise's passengers took ill with GI. News reports at the time stated about 60 people. (They were offering people another cruise if they didn't want to board). By the end of our cruise, the new letter from NCL, which was undated but that I picked up on June 10 at the reception desk, stated that 10% of passengers AND crew took ill with GI. If the ship was at or near capacity, then it's looking at roughly 300 people. (In this letter they were offering people a refund if they didn't want to board). |
Illness |
| 4.6.06 |
According
to KHON-2 in Honolulu, 60 passengers were quarantined this past week
after a virus spread through the ship. Crew said staff had been
coming
down sick for weeks. Guests said they weren't told of the
outbreak but
did notice extra precautions being taken. |
Illness |
| 15.5.06 |
May 17th transpacific cruise from San Francisco to Hawaii is
canceled. The ship had been delayed in drydock for repaires of a
damaged bearing in the starboard propeller shaft. The ship is
expected to begin its normal schedule on May 26. |
Canceled cruise |
| dd/mm/yy |
2005 |
Incident |
| 31.3.05 |
A complaint accuses Norwegian Cruise Line's Hawaii staff of reusing fruit garnishes, suggesting passengers cut up bath towels to make hand towels and using unlined garbage cans for ice. Blue World Travel Corp., a San-Francisco-based travel agency, is seeking damages from Norwegian for a charter cruise last summer aboard the Pride of Aloha that resulted in a class-action lawsuit against the travel agency. Issues include: A few passengers were asked to fill in for crew and take ID photos at the embarkation check-in; Some passengers were told they were eating too much food and at one event were rationed to one slice of pizza; Beds were reportedly made up with dirty linen, with some guests encountering items from previous guests; Passengers who reported dirty, foul-smelling bathrooms were told to pour water down the toilets to make them flush; Some passengers reported a shortage of food on the cruise, and some said the company served moldy and bruised fruit and reused fruit garnishes; Passengers said there were not enough life jackets and that there were other safety violations such as water on the dining room floor, malfunctioning fire doors and broken glass left around. See Honolulu Star-Bulletin. | Lawsuit |
| 12.3.05 |
Norwegian Cruise Line's Pride of Aloha discharged about 70 tons of treated effluent into Honolulu Harbor last month, violating a voluntary agreement with the state. The state's agreement with the cruise ships allows such discharges at least a mile out from shore while traveling at least 6 knots. See Honolulu Advertiser: | Environmental |
| dd/mm/yy |
2004 |
Incident |
| 28.8.04 |
Problems with service, cleanliness, and product quality have
persisted since the cruise line began. NLC America has taken the
unusual step of refunding 50% of the mandatory service fee and is
offering discounts on future cruises to past passengers. |
Poor service - "Cruise from hell" |
| 27.6.04 |
The
ship's mainden call at
Hilo was met with protest by MOKU O KEAWE OHANA, a grassroots
not-for-profit
Hawaii based organization Protests are also planned for the
ship's
other stops: June 27th in Kona, June 28th and 29th in Kahului, June
30th
and July 1st in Nawiliwili and July 2nd in Honolulu. "At issue is Norwegian Cruise Line’s failure to respect and accept responsibility for the impact that they will have on the Hawaiian culture and environment. Cultural protocols have been ignored and the overall impact that thousands of tourists will have on the land and sea has not been addressed. We have asked NCL, what is their Ho’okupu to Na Kanaka Hawaii? Their response was jobs. Moku O Keawe Ohana views this response as insensitive and degrading in the Ho’okupu protocol to Na Kanaka Hawaii”, says Moku O Keawe Ohana President, Kale Gumapac. |
Protest |
| 8.6.04 |
KSBW-TV reported that the ship may have dropped anchor over a fragile marine environment -- fragile shale beds. The ship insists that it anchored at one of the two permitted locations, but a scientist using lasers and global positioning equipment suggests otherwise. | Environmental |
| dd/mm/yy |
2003 and earlier |
Incident |
| 21.05.01 | The autopilot failed and caused the ship to make a jarring turn and then list, sending plates and glasses crashing and injuring more than 70 people. The ship was near the mouth of the Strait of Juan de Fuca. | Severe list |
| 24.9.99 | Ran aground on a sandbar near the confluence of the Sagenay and St. Lawrence rivers; was refloated at high tide. The ship will need to undergo repairs so the next two cruises were cancelled. | Aground |
Illness Outbreaks
at Sea by Norwegian Sky
| dd/mm/yy |
Outbreak |
| 28.8.03 | A health outbreak was reported, but specimens were not obtained and no other information is available. |
| 27.5.03 | About
90 passengers and 20 crew members returning on a
cruise
on Saturday (May 24) reportedly contracted Norwalk-like virus. This was
the second week in a row with
an outbreak. |
| 19.5.03 | About
55 passengers and 5 crew members returning on a cruise
on Saturday (May 17) reportedly contracted Norwalk-like virus. |
| Apr 01 | Illness outbreak reported by CDC -- details unknown. |
Illness Outbreaks by Ship: