Source: Cruise Junkie dot Com

Events at Sea by Celebrity Cruises

By
Ship:

Century (1995)
Constellation (2002)
Galaxy (1996)
Infinity (2001)

Mercury (1997)
Millennium (2000)
Summit (2001)
Zenith (1992)
Xpedition (2001)

Click here for Illness Outbreaks by Celebrity Cruises
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The events listed have been reported in the public domain or to cruisejunkie by passengers or crew members onboard.  The list is by no means comprehensive.  For that reason it is necessary to be cautious in drawing conclusions from the potentially limited data.  Keep in mind that some companies may be more transparent than others about things that go wrong; conversely, some companies may be better at concealing events and thereby project an appearance that is inaccurate.  With that said, the following list is still interesting, as are the patterns seen viewed separately by ship.




dd/mm/yy
Ship
2008
Incident
5.5.08
Century According to media in the UK, a woman was dramatically plucked from the water after she tripped and plunged from the gangway of the ship while docked in Belfast. The woman is believed to have fallen while talking and walking backwards. An Australian member of the luxury liner's crew dived into the water at Stormont Wharf and rescued the woman before officers from Belfast Harbour Police arrived to administer first aid. She was transferred by ambulance to hospital where she was said to be in a stable condition.
Fall from gangway
20.2.08
Millennium A passenger from the ship this morning after a snorkeling excursion at Savannah Bay, Virgin Gorda. The 65-year-old man went on a snorkeling excursion with his wife and several others. After about half hour of snorkeling, he reported feeling tired so they decided to return to the beach. While at the water’s edge, he developed difficulties breathing and reported feeling chest pains. He was assisted by other persons from the excursion, one of whom happened to be a doctor. An ambulance was called in. He was taken to the Iris O’Neal clinic where he lost consciousness and stopped breathing. He was pronounced dead at about 11:20 a.m. Death on snorkeling excursion
18.2.08
Constellation A 28 year old Chinese crew member went missing as the ship approached Port Everglades (Fort Lauderdale). He had last been seen at 5AM and then did not show up for morning muster an hour later at 6AM. A search of the ship was undertaken but was unsuccessful. The Coast Guard wasnotified of the disappearance at 1:40PM. Person missing
4.1.08
Constellation A Canadian woman died during a dive excursion to the Proselyte Reef, a few miles off Great Bay Harbour. According to her husband, she was a certified diver. Shortly after descending to the dive site she indicated she wanted to return to the surface and was brought to the surface by the dive guide and her husband and taken into the dive vessel. She became unwell shortly after. After security personnel went to get her some water she was found lying on the floor with “foam” running from her mouth and nose. Cardiopulmonary Resuscitation (CPR) was administered, while the dive company’s office was called for help. After the other divers had come to the surface the victim was immediately brought ashore. She was pronounced dead at approximately 10:45am by a medical doctor after she was brought back to shore by dive company Scuba Fun. Death on Shore Excursion
dd/mm/yy
Ship
2007
Incident
17.9.07 Constellation The ship's departure from Falmouth was delayed 2 hours because of several accidents involving tour busses.  Here is what was sent from a passenger's Blackberry:  There were 4 accidents involving tour buses:  1) bus hit a car which caught on fire; 2) Another bus hit a car and the car's driver stopped in front of the bus and acted very threatening to the passengers;  3) A independent mini excursion bus was sideswiped by a large tour bus severely damaging the sides of both buses; 4) following that accident, the mini bus ran over the foot of a pedestrian which was badly crushed.  As a result of these incidenced the ship left port 2 hours late but was still able to reach Dublin on time. I don't believe any Constellaion passengers were injured.
Delayed departure
22.8.07
Millennium Cruise Critic reports that about 250 people have been affected by norovirus on the present 12 night cruise out of Barcelona.  Celebrity has confirmed the outbreak and says 176 of the ship's 2,242 guests [8 percent] and 22 of its 957 crew members [2 percent] experienced the illness. Illness
8.7.07
Millennium The cruise scheduled for 12 July has been cancelled in order to accommodate repairs to the propellers.  Passengers reportedly will be given a full refund and a credit toward a future cruise.
Cancellation
3.7.07
Millennium Posted at Cruise Critic:  Unsceduled day at sea and no Florence stop... Yesterday while we were in Villefranche the boat drifted towards shore and ended up hitting submerged rocks. (Someone wasn't doing their job). Most people felt a shudder about 5pm last night, then noticed something was wrong when the cooks and mechanics were looking over aft deck 10 ... Well, after a night of silence from the bridge, we discover through a letter slipped under our door at 6am that three of the four blades on the propeller on the starboard side were damaged. We were supposed to leave port at 8pm, but didn't leave until 11pm. Because of the damage, the ship can only travel at 11 knots instead of 22. They tried to go faster, but the ship was rocking so bad it felt like a fast rolling earthquake. We're still rocking pretty good, a mechanical rocking, not wave rolling. We are going to have to pass up Florence today and travel straight to Rome so they can attempt to fix it. They did credit $ to our shipboard account because of the missed port, but it doesn't really make up for not seeing Florence. There are some very unhappy passengers here today, including myself.   This was in addition to a 5 min blackout on day 2 at Sea. Dh was in the casino and our poor tablemate was in the shower. No lights or water, the pumps stopped too.  And on July 4:  We did miss Florence yesterday and arrived in Rome last night, midnight. We we informed that partial work would be completed today with the remainder to be completed in Naples. We spend a lovely cool day touring Rome and boarded the ship to hear an announcement from the captain. The new propeller blades, 5 need to be replaced not the originally reported 3, did not arrive today. They are expecting the crew and blades to arrive tonight and work will begin about midnight, it's currently 8:15pm Wednesday. We will stay in Rome tomorrow and miss Naples as far as we can tell. The captain was pretty vague, we may have more info before the evening is over.  And on July 5:  Repairs are expected to be completed later today ... a revised itinerary was released which cancels port calls at Naples, Santorini and Athens.  Instead, the ship will go to Corfu and Dubrovnik, both previously unscheduled.  Reports of compensation say passengers will receive a 50% refund of cruise fare less the amount (ranging from $500 - $1000 per cabin) given as a credit on onboard accounts.  And on July 6:  Repairs were not completed yesterday and now the ship is scheduled to remain in Civitivecchia (port for Rome) until Saturday night (July 7) and will still stop at Corfu and Dubrovnik on the way to Venice (arriving July 12).  Passengers were notified today that they will be given a full refund for this cruise.  And on July 7:  Fifth day in Rome and still haven't left ... passengers are getting restless and understandably impatient.  Announced the evening of July 7:  Cruise has been cancelled and passengers may fly home from Rome or be transported to Venice and fly from there as originally scheduled.
Scrape bottom ----
Damaged propeller blades
----
Cruise cancelled
21.5.07
Century The BBC reports that an obese passenger had to be carried off by helicopter because of his size.   The man, who weighs 450 pounds, was onboard the ship anchored in the Firth of Forth when he suffered gastric problems that required hospitalization. Forth Coastguard said that trying to get this man down the side of the ship and into a smaller boat was just not possible, so airlifting was the only answer. It called in an RAF Sea King helicopter to winch the man off the boat before carrying him to hospital. Unusual Med-evac
18.2.07
Mercury

On-board the Mercury: the ship was forced to return to San Diego after five hours at sea so that divers could remove fishing line and rope wrapped around the starboard propeller shaft.  When the ship finally left San Diego it was 13 hours behind schedule on its 14-day cruise to Fort Lauderdale.  The itinerary was modified to skip the first port, Cabo San Lucas, and the scheduled arrival and departure for the second, Acapulco, was altered. Staterooms received a shipboard credit that varied based on stateroom category..

Delay
--
Missed port
1.2.07
Infinity From Cruise Critic We were on the second floor of the dining room at about 6:30PM when we were broadsided by what must have been two enormous waves. Two folks at our table of eight, were knocked to the floor with water, wine, dishes etc spilled on them. At the table next to us, a woman was injured and taken out on a stretcher. The waiter and head waiter said they had never experienced any thing like this before and were of no help as to what we should do. The waiter said that there were broken arms and legs suffered by galley workers. Passengers throughout the ship later had stories of "where they were and what happened" when the waves hit. Every bottle of booze and all glassware all over the ship hit the floor. The books in the library were all on the ground. The Grand piano in the theater broke legs and pedals. It was a mess and the most astonishing thing is that neither the Captain, nor any of his officers got on the PA system until 36 hours later to talk about it. All he said then was "he did good since three other ships in the same waters had to delay their cruises because they suffered even more severe damage and injuries".
Rogue Wave
2.1.07
Millennium The ship has experienced an electrical short that provides power to the ship's port propulsion system. As a result, it has been forced to slow down --
reducing its cruising speed from 22 knots to 17.  This has resulted in the cancellation of one port -- the Dominican Republic's Casa de Campo -- but the ship will make it to San Juan, its next  call, as scheduled where it is expected repairs will be made.  From a passenger (14 Jan): We left San Jaun and were told the repair was complete. At midnight (after St. Thomas) the boat stopped again ... Thw captain said that due to further problems we would return to Fort Lauderdale and miss Nassau. A large gathering of unhappy passengers protested and demanded their money back but to no avail. Compensation varied but for us was $700 per cabin and 25% off the next cruise.
Propulsion problems
dd/mm/yy
Ship
2006
Incident
17.12.06
Infinity A passenger on the 3 - 17 December South America cruise reports that one of the tenders slammed into something and was damaged in one of the ports -- the reduced number of tenders caused 1 to 2 hour waits for passengers getting back to the ship.  Also reported was a small outbreak of stomach virus --  medical charges related to the virus were waived (encouraging passengers to seek medical care) -- and passengers were not allowed to touch anything in the buffets including tongs and the tea/punch dispenser.  Those with the virus were quarantined in their cabins for 48 hours.
Damaged tender
--
Illness
3.12.06
Infinity From a passenger:  The pod system failed and we were in Lima for  36 hrs (originally scheduled for about 11 hrs) and had to miss the port of Arica, Chile.  WHAT A BUMMER!  The ship was sailing from Fort Lauderdale (19 November) to Valparaiso (3 December).
From another passenger:  1. There was a short circuit in the starboard propulsion system the night before we arrived in Lima and we sailed 16 knots instead of 22; 2. We were supposed to arrive in Lima at 06.00 am, we arrived at 18.00 instead;  3. The ship stayed overnight in Lima for a total of 30 hours (till 24.00 hrs the next day);  4. The captain came on the voice systme and explained that because of the problem we would not arrive in time in Lima and the result was missing the port of call Arica;  5. Celebrity Cruises compensated us very well (US$ 500.-) shipboard credit per cabin;  6. Most people were very content, (although sorry for missing Arica) because of the fair compensation;  7. After leaving Lima we sailed at 19-10 knots and were more than on time in Valparaiso.
Propulsion problems -- 24 hour delay
25.11.06
Summit The ship reported that 12 of 942 (1.27%) crew and 72 of 1911 (3.77%) passengers had reported ill on the  11 - 25 November cruise from Los Angeles to San Juan (Puerto Rico).  Symptons were consistent with gastrointestinal illness (e.g., norovirus) Illness
17.11.06
Millennium Celebrity announced today that the 10 December sailing is canceled due to a problem with the propulsion system.  The ship will enter dry dock to replace a port thrust bearing, and is expected to return for the cruise scheduled for 17 December.  Guests booked on the caceled cruise will receive a full refund and a free cruise of equal value from North America of up to seven nights, departing before 31 December 2007.
Canceled Cruise
16.11.06
Mercury The Seattle Times and Seattle Post-Intelligencer report that Celebrity Cruises faces a $100,000 fine for the Mercury dumping 500,000 gallons of untreated wastewater into Puget Sound.  Though it initially claimed it hadn't dumped, shipboard documents contradicted the company's claim.  The dumping happended 10 times over nine days in September and October 2005.
Environmental
3.11.06
Century According to a story from the Associated Press and posted by WVEC.COM, three passengers were med-evaced by the USS Wasp from the ship following injuries sustained when the ship rolled in high seas.  The ship left Malaga on 30 October, stopped in Madiera 1 November and will arrive in Miami on 9 November.
High Seas / Injuries
2.11.06
Century A 73 old British man travelling alone has gone missing from this 14 night transAtlantic cruise.  The cruise began in Barcelona 27October and ends 13 November in Miami. The passenger was reported missing 1 November after it appeared his room hadn't been used. 
Passenger Missing
21.8.06
Summit The ship pulled into Seward with a dead humpback whale on its bow.  The whale was spotted by longshoremen after the vessel tied up.  A necropsy is scheduled to determine whether the whale was alive or dead when it was struck.
Whale Strike
10.8.06
Infinity Celebrity today canceled the 13 September sailing in order to replace one of the ship's two propulsion pods.  The affected pod's electrical system is failing to supply maximum cruising speed and the ship is unable to maintain itineraries as scheduled.
Propulsion problems / Cancellation
8.8.06
Summit A tour bus accident injured 15 passengers on a shore excursion from Juneau.  None of the injuries were lifethreatening, however one passenger remained in hospital after the ship left.  The bus driver has been cited for reckless driving.
Bus Accident
18.7.06
Infinity The cruise was  was delayed 24 hours while a short circuit was repaired.  According to passengers, however, the ship is still having problems with the pod (propulsion system).  Sitka has been cancelled as a port of call and the stay at Hubbard Glacier has been shortened.  Passengers have been given a $500 onboard credit per cabin and a credit of $200 for their next cruise.
Propulsion Problems
--
Missed Port
16.7.06
Infinity The ship experienced propulsion problems and skipped Sitka on the cruise that ended today in Vancouver.  The propulsion problems were also responsible for a late arrival in Vancouver and late debarkation (approximately 2:00 PM).  Each cabin was given $500 as an onboard credit,those having to change flights were alotted up to $100 per person, accommodations were provided for those "stuck" in Vancouver overnight, and a $200 credit for future cruises was given.
Propulsion Problems
--
Missed Port

8.6.06
Infinity An accusation of passenger (male aged 47) on passenger (male aged 84) sexual assault was filed with the Alaska State Trooopers.  Because the incident was purported to have occured on June 4, when the ship wasin Canadian waters, investigation will be continued by the Vancouver PD.
Sexual Assault (Pax on Pax)
19.5.06
Mercury Coast Guard officers removed the captian from them ship after he failed a breath-alcohol test during a routine safety inspection.  The ship delayed its departure from Seattle until a new captain was located.  On July 31, the Captain pled guilty to  operating a ship while under the influence of alcohol; he paid 1 fine of $15,000 and placed on probation for one year.  He also was banned from entering U.S. waters as an employee of any commercial vessel for one year. Intoxicated Captain
13.5.06
Summit The May 20 sailing has been canceled so the ship can go into drydock for the replacement of its starboard thrust bearing.  The ship is expected to return to service on May 27.
Canceled cruise
10.5.06
Summit Irate passengers planned protests over skipped ports after propeller troubles caused calls at Seattle and Sitka, Alaska to be cancelled.  Passengers criticized Celebrity for failing to disclose mechanical problems before the Summit left California May 7 on the 13 night cruise. A cruise line spokesman said the problem was not confirmed until the ship left port. Political Gateway reports: "There's a lot of pissed-off people here from Australia and Germany and other places who wanted to see Seattle," Vancouver passenger Patrick Regan told the Seattle Times."Greetings from the prison ship," Dr. Ira Goodkofsky of Sherman Oaks, Calif., wrote his daughter in an e-mail. "We are literally being held captive on this ship."Goodkofsky said a "huge group" of passengers planned a casino sit-in to protest, the newspaper reported.The cruise line denied it was holding passengers hostage, said most were understanding of the situation and all had been refunded $200. Propulsion problems
--
Canceled Ports
1.5.06
Mercury From a passenger:  On the 4/28-5/8 2006 sailing from San Diego to Mex. Rivera the ship lissed Mazatlan due to a partial breakdown of main bearings in one of the propeller shafts.  The ship went from Cabo San Lucas to Acapulco in order to effect repairs.  The engineering staff said considerably abnormal levels of metal shavings were noted in the bearing packs indicating an imminent breakdown.  A $25/person credit was issued for missing Mazatlan -- we spent 2 days in Acapulco instead of one. Missed Port
4.4.06
Mercury From a passenger onboard after two cruises with illness outbreaks:
We left San Diego on 03/27 - 4/07 cruise to the Mexican Riviera.  Embarkation was slightly delayed so the ship could be completely sanitized as 5% of the pax on previous cruise reported symptoms of GI illness.  We were told that some sanitizing efforts would be ongoing while the ship cruised. The reality was this: On day three they began spraying every surface with chlorine bleach around the clock. Doors, walls, hand rails, chairs, tables, desks, mirrors, elevators both inside and outside. Literally everything.  We left the ship in Acapulco on Sunday (April 2) because the living conditions were unbearable.  Walls were running with chlorine, clothes were being ruined, breathing was difficult, eyes and mucus membranes irritated from exposure to the fumes.  Many pax were annoyed and angry but I guess my tolerance is far less than theirs.  Celebrity agreed to pay for a flight home from Acapulco.  Passengers remaining onboard were told Tuesday night (April 4) that they would
receive a 25 percent refund of the amount paid for this sailing, and a 25 percent credit for a future Celebrity cruise (based on the amount paid for this sailing).
"Cost" of sanitization

Pics from March 17 - 27 cruise
23.3.06
Millennium Twelve people died and two were injured in a tour bus accident in Arica, Chile.  According to local news reports, the bus went off a steep cliff at approximately 4:30 p.m. The injured were taken to a local hospital, and a doctor and nurse from Millennium were sent to assist the injured and notify the families of the deceased. Celebrity is flying family members of those killed and injured to Chile on Thursday. Millennium will remain in Arica until further notice. The ship was in the fourth day of a 14-night South America cruise that departed Valparaiso, Chile, on March 19 and is scheduled to conclude in Fort Lauderdale on April 2. Delay caused by Pax Accident
16.3.06
Millennium During the night of March 15, the ship sailed into a storm with 40 foot waves that makes it almost impossible to remain on your feet. At midnight, the Captain tried to escape the storm by diverting the ship into a Chilean fjord, but on approaching concluded that entering it was too dangerous. The ship headed back out to sea and faced the storm. During the evening and night, there was lots of damage: in the main dining room, during late seating, glasses, plates, etc. are thrown of the tables onto the floor; the huge flower vase at the bottom of the grand staircase falls and breaks. In bars, glasses and whine bottles fall and break. In the specialty restaurant, the harp falls and is damaged; wine bottles fall out of the cabinet and roll over the restaurant floor. The water of the indoor Thallasotherapy pool floods into the aft hallway and elevator banks; the elevators are put out of service. The glass sliding door between the outdoor and indoor pool shatters. The damage to the shopping mall is the worst; displays and products are spread out over the floor. Storm encounter
8.3.06
Millennium While docked at Puerto Madryn, at approximately 10 AM, sudden winds caused the ship to break away from the dock. The gangway collapsed into the sea. Celebrity was very fortunate that nobody was on it at the time. The Captain first tried to re-dock the ship, but because the winds remain strong, left port. Tendering passengers who were left ashore back to the ship through the rough seas was a challenge. (Check www.celebrityatsea.com, Millennium, Archive, Bridgecam, March 8, from 9 am onwards to see the ship drift from the dock, pulling back, and finally leaving port.) Gangway collapse
19.2.06
Millennium As was the case on the cruise ending January 22, the Falkland Islands were dropped from the itinerary.  According to a passenger,  the Captain told us the seas would be too rough to tender at the Falklands.  We had an extra day at sea and had an early  arrival at Uruguay.  I looked up the weather in the Falklands -- good seas and about 15 knots of wind.  We learned later that two other ships (one was the Albatross) stopped at the Falklands the day the Millennium skipped it.  The ship traveled rest of the cruise at about 18 knots, well below the 25 knots we were making earlier in the trip.  There was some speculation that the reason we put in to Uruguay early was to get installed  a part that was flown in, but that was just a rumor on board. Skipped port
(Falklands)
4.2.06
Millennium The Daily Telegraph (UK) reports that several hundred passengers signed a petition complaining they were not adequately compensated after a South American itinerary was changed because of bad weather.  Stops at both Puerto Madryn  and the Falkland Islands were dropped on the crusie ending January 22.  According to the article: "Apart from low-key apologies from the captain, the only compensation offered was an open bar before dinner on one night ... Even then, the drinks menus were removed from the bars and we were encouraged to believe the open bar meant choosing from trays of wine or two garishly coloured fruit cocktails. We also were given some extra bingo sessions."  Passengers report, subsequent to the cruise, that their compensation requests were denied.
Missed Ports
(Falklands & Puerto Madryn)
dd/mm/yy
Ship 2005
Incident
20.12.05
Millennium From a passenger: 
A lady fell between the ship and dock at Dominican Republic -- we were told that she was looking over the banister into the water, got dizzy and fell. Staff was right there ... by the time my husband and I disembarked a couple of men had jumped in and were helping her out.  She looked fine-just panicked.  Scary!
Fall overboard
30.11.05
Millennium The ship will will be delayed upon arrival and departure Dec 2, 2005 into Port Everglades, due to Tropical Storm Epsilon. Passengers were contacted by Celebrity and told not to arrive at the pier until 3pm with a port departure of 7pm. They were also advised that the Coast Guard will board and inspect the ship for its annual inspection. Delayed
31.10.05
Zenith
The US Supreme Court rejected an appeal by Celebrity Cruises to overturn a $1 million judgment awarded a Zenith passenger who was raped by a ship's waiter while the was in Bermuda.  Accoridng to an article in the Royal Gazette, the decision to reject the appeal has broader ramifications since the lawsuit could have established a shield for the cruise industry from suits over crew-member assaults against passengers.
Court decision
2.6.05
Summit As indicated below (May 25), the cruise ending today was shortened to 6 days because of the need for ship repairs.  It is indicated there that "compensation appeared generous", but one passenger has written to say that that was not the case:  "We were told we would receive a $300 per cabin on board credit, and 25% discount on future cruise.    After the cruise we inquired where our credit was, at which time we were told that our rate was too low, and thus we didn't qualify for the credit.    In fact, we will receive   NO compensation for our 7 day cruise that was turned into a 6 day cruise!!!"  So much for being generous.
Shortened cruise -- no compensation
25.5.05
Summit In order to replace a radial-bearing unit that is showing premature wear in the ship's starboard propulsion system, the May 27 cruise is being shortened by one day (meaning the stop in Ketchikan is dropped) and the June 3 cruise is cancelled.  Passengers affected appear to have been generously compensated.
Cancelations
23.3.05
Infinity The March 27th 10 night cruise from Ensenada to Honolulu is cancelled to the ship can enter drydock to replace the starboard thrust bearing in the ship's propulsion system.  The company expects the ship to return to service on April 6.  Passengers on the canceled sailing were given a full refund and a free cruise of 10 days or less in the coming year.
Cancelation
17-31.1.05
Infinity
From a passenger:
There was a fire in statefoom 7067 that gutted the place - scary for a fire at sea. 

Fire
27.1.05
Millennium Several passengers reported the ship returned to St Thomas shortly after leaving the harbor, because of "an accident with a crew member" -- a 21 year old worker was purportedly crushed by a hydraulic door and died.
Accidental death
21.1.05
Zenith
At the end of a routine lifeboat drill involving the crew members, there was a technical problem with one of the wenches used to lift the lifeboat leaving the boat dangling (click here).  Fortunately, no one was injured.  We left St. Kitts six hours late necessitating bypassing the port of Grenada.  Celebrity, however, issued a $100.00 on board credit to each cabin. Delay
dd/mm/yy
Ship 2004
Incident
8.9.04
Zenith A Honduran worker was arraigned in a Bermuda court for "unlawful assault and causing bodily harm" to a female co-worker.  It is alleged that the co-worker received injuries to her face as a result of being attacked with a bottle.
Assault
Crew on Crew
1.9.04
Summit It was announced that the ship will enter drydock for a pre-emptive repair to its starboard propulsion system.  As a result, the September 10 cruise has been cancelled, the cruise beginning September 17 will be delayed until September 20, and the cruise beginning September 3 will have itinerary adjustments to accomodate the ship's top speed of 18 (rather than 20) knots.
Propulsion problems

Cancellation
27.8 - 3.9.04
Mercury A 40 year old passenger went missing the second day of the cruise.  The cruise line calls the disappearance a suicide but the family thinks otherwise, especially given that the cruise line had withheld information from them.  (See Arizona Republic, November 10, 2005, "Daughter vanishes while on Alaskan cruise: The strange disappearance of Miriam Carver)  For more information see here.
Passenger missing
12.6 - 19.6.04
Zenith
The following report was received:  "Sailed with Celebrity on this cruise. Sewer smell throughout ship, water was brown in our cabin, toilet vacuum system out for 2 days. My wife became ill and reported it to the staff who immediatly drew blood and treated her for stomach "virus". Cruise line admitted there was a problem with the sewer system but denied my wife was ill from this.We noted the placement of hand sanitizers at the gang way immediatly following."
Sewer smell
7.4.04
Galaxy
380 passengers were stranded ashore in Charleston, SC when the ship was forced by the Coast Guard to leave its berth because it had failed to file its manifest paperwork on time (reportedly for the third time).  The ship departed and waited outside twelve miles from shore and then after the required wait returned to pick up those who had been left behind.  The ship was fined $32,500 for failing to file the required paperwork on time.
Screw - up
12.3.04
Infinity
Millennium

It has been announced Millennium will assume the March 28 and April 11 Panama Canal itineraries scheduled fot Infinity, which will go into dry dock to repair it propulsion system.  Millennium's March 28 seven-night Eastern Caribbean cruise has been cancelled.  After leaving dry dock, Infinity will assume the Millennium itineraries scheduled for April 4, 11, and 18.
Cancellation
9.3.04
Infinity
It has been reported by passengers (and confirmed by the company) that the ship is experiencing propulsion problems and sailing at reduced speeds on its South American cruise.  Though the ship can cruise at 22 knots, it has been operating at speeds no higher than 16 knots.   It is unclear the degree to which alterations have been made in the itinerary.
Propulsion Problems
dd/mm/yy
Ship 2003
Incident
28.7.03
Summit
Charges filed against a 33 year old male accused of inappropriately touching a passenger during a massage. Source: Alaska State Troopers Press Release, Aug 7
Sexual Assault
16.7.03
Millennium The July 22 cruise (11 days from Barcelone to Venice) is being cancelled so the ship can enter dry dock and have replaced a thrust-bearing unit in the ship's port propulsion system,
Cancellation
11.7.03
Summit
Delayed departure (two days) to allow time for repairs after the ship was holed during the previous cruise.
Delay
9.7.03
Summit
The hull was damaged when the vessel, under the control of a marine pilot who called out instructions as a crew member steered, hit a rock leaving Hubbard Glacier. The result was a 10-foot-long hole in the ballast tank midway along the hull, and a 140-foot-long crease.  The ship docked safely at Seward on Friday (July 11).
Holed
16.5.03
RCCL Miami Herald reported on May 17 that a suit had been filed charging that RCI and Celebrity Cruises charged at least $150 million in fraudulent taxes to passengers that the companies pocketed as additional fare revenue.  A settlement reached in 1997 in a similar case barred RCI and Celebrity from charging customers "any fees in addition to the advertised initial ticket price, except those fees acrually passed on by the company to a government agency." (See "Cruise lines accused of fraud," Jay Weaver and Dale K. Dupont, Miami Herald, May 17, 2003)
Port taxes
29.1.03
Infinity
Cruises sailing February 2 and 13 and February 23 are cancelled in order to replace the thrust bearing unit of the port propulsion pod.  The ship is expected to re-enter service on March 3.  This is the third time since its delivery that the Infinity has required repairs to its mermaid podded propulsion until.
Cancellation
29.1.03
Infinity
The transcanal cruise scheduled to end in San Diego on February 2 will end in Acapulco on January 30th instead.
Engine problems
dd/mm/yy
Ship 2002
Incident
2.11.02
Millennium Two crew members (a plumber and an air conditioning technician) arrested for sexual assaulting and battering and female youth counselor.  In a lawsuit filed in December, the victim alleges that the company failed: to provide her with medical treatment and counselling, to preserve evidence from the crime scene, to perform adequate background checks on employess, and to respond to complaints of sexual harassment and asaaults aboard its vessels. Rape
9.6.02
Infinity
It was reported by the Juneau Empire (June 12, 2002) that the Coast Guard is investigating a near miss by two ships (Legend of the Seas and Infinity) entering Juneau harbour.  The incident was reported by concerned residents shortly after it occurred at about 10AM.
Near Miss
5.5.02 Constellation A leak in the starboard propulsion pod delays ship's delivery and causes its first cruise to be canceled. Late delivery / Cancellation
13.4.02 &  20.4.02 Infinity Cruises canceled for unscheduled dry-dock to repair the ship's propulsion pods. Cancellation
8.4.02 Summit Cruise shortened from eleven nights to seven nights to accommodate unscheduled dry-dock. Cancellation
29.3.02 Summit Cruise  canceledfor unscheduled dry-dock to repair the ship's propulsion pods. Cancellation
dd/mm/yy
Ship 2001
Incident
11.6.01 Infinity
The ship is stranded in Vancouver due to mechanical problems and two scheduled sailings to Alaska cancelled.
Engine problems &
Cancelations
3.6.01
Galaxy
Damaged propeller leaving Amsterdam -- cruise cancelled
Cancelation
24.1.01
Millennium The ship will be placed in drydock to repair an underperforming electric motor, causing cancellation of cruises scheduled for April 1 and 8.
Cancelation
dd/mm/yy
Ship 2000
Incident
30.8.00
Millennium The ship will be drydocked from November 15 to December 17, causing the cancellation of 4 cruises.  The drydocking is to correct a vibration detcted under certain sea conditions.
Cancellations
7.7.00
Millennium Engine and plumbing problems.  Stockholm skipped; goes to Germany for repairs.
Engine problems