| Other Ships: |
Century
(1995) |
Constellation
(2002) |
Galaxy
(1996) |
Infinity
(2001) |
|
| Mercury
(1997) |
Millennium
(2000) |
Summit
(2001) |
Zenith
(1992) |
Xpedition (2001) |
| dd/mm/yy |
2007 |
Incident |
| 1.2.07 |
From
Cruise Critic: We
were on the second floor of the dining room
at
about 6:30PM when we were broadsided by what must have been two
enormous waves. Two folks at our table of eight, were knocked to the
floor with water, wine, dishes etc spilled on them. At the table next
to us, a woman was injured and taken out on a stretcher. The waiter and
head waiter said they had never experienced any thing like this before
and were of no help as to what we should do. The waiter said that there
were broken arms and legs suffered by galley workers. Passengers
throughout the ship later had stories of "where they were and what
happened" when the waves hit. Every bottle of booze and all glassware
all over the ship hit the floor. The books in the library were all on
the ground. The Grand piano in the theater broke legs and pedals. It
was a mess and the most astonishing thing is that neither the Captain,
nor any of his officers got on the PA system until 36 hours later to
talk about it. All he said then was "he did good since three other
ships in the same waters had to delay their cruises because they
suffered even more severe damage and injuries". |
Rogue Wave |
| dd/mm/yy |
2006 |
Incident |
| 17.12.06 |
A passenger on the 3 - 17 December South America cruise
reports that one of the tenders slammed into something and was damaged
in one of the ports -- the reduced number of tenders caused 1 to 2 hour
waits for passengers getting back to the ship. |
Damaged tender |
| 3.12.06 |
From
a passenger: The pod
system failed and we were in Lima for 36 hrs
(originally scheduled for about 11 hrs) and had to miss the port of
Arica, Chile. WHAT A BUMMER! The ship was sailing
from Fort Lauderdale (19 November) to Valparaiso (3 December). From another passenger: 1. There was a short circuit in the starboard propulsion system the night before we arrived in Lima and we sailed 16 knots instead of 22; 2. We were supposed to arrive in Lima at 06.00 am, we arrived at 18.00 instead; 3. The ship stayed overnight in Lima for a total of 30 hours (till 24.00 hrs the next day); 4. The captain came on the voice systme and explained that because of the problem we would not arrive in time in Lima and the result was missing the port of call Arica; 5. Celebrity Cruises compensated us very well (US$ 500.-) shipboard credit per cabin; 6. Most people were very content, (although sorry for missing Arica) because of the fair compensation; 7. After leaving Lima we sailed at 19-10 knots and were more than on time in Valparaiso. |
Propulsion problems -- 24 hour
delay |
| 10.8.06 |
Celebrity today canceled the 13 September sailing in order
to replace one of the ship's two propulsion pods. The affected
pod's electrical system is failing to supply maximum cruising speed and
the ship is unable to maintain itineraries as scheduled. |
Propulsion problems / Cancellation |
| 18.7.06 |
The cruise was was delayed 24 hours while a short
circuit was repaired. According to passengers, however, the ship
is still having
problems with the pod (propulsion system). Sitka has been
cancelled as a port of call and the stay at Hubbard Glacier has been
shortened. Passengers have been given a $500 onboard credit per
cabin and a credit of $200 for their next cruise. |
Propulsion Problems -- Missed Port |
| 16.7.06 |
The ship experienced propulsion problems and skipped Sitka
on the cruise that ended
today in Vancouver. The propulsion problems were also responsible
for a late arrival in Vancouver and late debarkation (approximately
2:00 PM). Each cabin was given $500 as an onboard credit,those
having to change flights were alotted up to $100 per person,
accommodations were provided for those "stuck" in Vancouver overnight,
and a $200 credit for future cruises was given. |
Propulsion Problems -- Missed Port |
| 8.6.06 |
An accusation of passenger (male aged 47) on passenger (male
aged 84) sexual assault was filed with the Alaska State
Trooopers. Because the incident was purported to have occured on
June 4, when the ship wasin Canadian waters, investigation will be
continued by the Vancouver PD. |
Sexual Assault (Pax on
Pax) |
| dd/mm/yy |
2005 |
Incident |
| 23.3.05 |
The March 27th 10 night cruise from Ensenada to Honolulu is
cancelled to the ship can enter drydock to replace the starboard thrust
bearing in the ship's propulsion system. The company expects the
ship to return to service on April 6. Passengers on the canceled
sailing were given a full refund and a free cruise of 10 days or less
in the coming year. |
Cancelation |
| 17-31.1.05 |
From a passenger: There was a fire in statefoom 7067 that
gutted the place - scary for a fire at sea. |
Fire |
| dd/mm/yy |
2004 |
Incident |
| 12.3.04 |
It has been announced Millennium will assume the March 28
and April 11 Panama Canal itineraries scheduled fot Infinity, which
will go into dry dock to repair it propulsion system.
Millennium's March 28 seven-night Eastern Caribbean cruise has
been cancelled. After leaving dry dock, Infinity will assume the
Millennium itineraries scheduled for April 4, 11, and 18. |
Cancellation |
| 9.3.04 |
It has been reported by passengers (and confirmed by
the company) that the ship is experiencing propulsion problems and
sailing at reduced speeds on its South American cruise. Though
the ship can cruise at 22 knots, it has been operating at speeds no
higher than 16 knots. It is unclear the degree to which
alterations have been made in the itinerary. |
Propulsion Problems |
| dd/mm/yy |
2003 |
Incident |
| 16.5.03 |
Miami Herald reported on May 17 that a suit had been filed
charging that RCI and Celebrity Cruises charged
at least $150 million in fraudulent taxes
to passengers that the companies pocketed as additional fare revenue.
A settlement reached in 1997 in a similar case barred RCI and
Celebrity from charging customers "any fees in addition to the
advertised initial ticket price, except those fees acrually passed on
by the company to a government agency." (See "Cruise lines accused of
fraud," Jay Weaver and Dale K. Dupont, Miami Herald, May 17, 2003) |
Port taxes |
| 29.1.03 |
Cruises sailing February 2 and 13 and February 23 are
cancelled in order to replace the thrust bearing unit of the port
propulsion pod. The ship is expected to re-enter service on March
3. This is the third time since its delivery that the Infinity
has required repairs to its mermaid podded propulsion until. |
Cancellation |
| 29.1.03 |
The transcanal cruise scheduled to end in San Diego on
February 2 will end in Acapulco on January 30th instead. |
Engine problems |
| dd/mm/yy |
2002 |
Incident |
| 9.6.02 |
It was reported by the Juneau Empire (June 12, 2002) that
the Coast Guard is investigating a near miss by two ships (Legend of
the Seas and Infinity) entering Juneau harbour. The incident was
reported by concerned residents shortly after it occurred at about 10AM. |
Near Miss |
| 13.4 - 20.4.02 |
Cruises canceled for unscheduled dry-dock to repair the ship's propulsion pods. | Cancellation |
| dd/mm/yy |
2001 |
Incident |
| 11.6.01 |
The ship is stranded in
Vancouver due to mechanical problems and two scheduled sailings to
Alaska cancelled. |
Engine problems & Cancellations |
| dd/mm/yy |
Reported Illness Outbreaks |
| 17.12.06 |
A passenger on the 3 - 17 December South America cruise
reports a small outbreak of stomach virus -- medical charges
related to
the virus were waived (encouraging passengers to seek medical care) --
and passengers were not allowed to touch anything in the buffets
including tongs and the tea/punch dispenser. Those with the virus
were quarantined in their cabins for 48 hours. |
| 16.7.06 |
Health Canada reported that 20 of
952 (2.10%)
crew and 105 of 2282 (4.60%) passengers were ill with symptoms
consistent with norovirus. The predominant
symptoms
were vomiting and diarrhea. |
| 17-31.1.05 |
From a passenger: At least 600 people were ill with upper respiratory and norwalk virus. They were calling it an epidemic. People were so ill and most quarantined to their staterooms. The ship was being cleaned constantly with straight bleach and had hand sanitizers everywhere. The buffet servers all wore gloves and they stopped letting you serve yourself, no utinsels were allowed to be touched by the guests. Second cruise in a row with an outbreak. |
| 3-17.1.05 |
From a passenger: There were hundreds of people who got a stomach/diarrhea problem, and hundreds of others who contracted a bronchitis-type problem that required twice daily nebulizer treatments. By the 9th day of the cruise, workers were constantly and meticulously scrubbing everything in sight, the food servers for the first time began to wear medical-type latex gloves, and there were dispensers of hand cleaning liquid at the beginning of each buffet line. |