Source: Cruise Junkie dot Com

Events at Sea by Norwegian Star
(
ex-Royal Majesty, 1992-1997 - Majesty Cruises)

Other
NCL
Ships:
Norwegian Crown (1988)
Norwegian Jewel (2005)
Norwegian Spirit (1998)
Norwegian Wind (1993)
Norwegian Dawn (2002)
Norwegian Majesty (1992)
Norwegian Star (2001)
Norway (1962)
Norwegian Dream (1992)
Norwegian Pearl (2006)
Norwegian Sun (2001)

I
Click here for Illness Outbreaks by Norwegian Star
Click here for Illness Outbreaks by Norwegian Cruise Line
Click here for Environmental Events and Fines by Norwegian Cruise Line (Star Cruises)
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The events listed have been reported in the public domain or to cruisejunkie by passengers or crew members onboard.  The list is by no means comprehensive.  For that reason it is necessary to be cautious in drawing conclusions from the potentially limited data.  Keep in mind that some companies may be more transparent than others about things that go wrong; conversely, some companies may be better at concealing events and thereby project an appearance that is inaccurate.  With that said, the following list is still interesting, as are the patterns when viewed separately by ship.




dd/mm/yy
2008
Incident
16.10.08
The company announced today tha the cruise scheduled for July 11, 2009 is canceled due to a full ship charter.
Cancellation
dd/mm/yy
2007
Incident
25.10.07
The following was posted by a passenger at Cruise Critic (the ship is on an 8 day Mexican Riviera cruise to/from Los Angeles):  Well we were at the pool, got some sun...beautiful day! Went back to our state room to make some drinks and we were enjoying watching a huge whale and lots of dolphins..... when all of the sudden the ship tilted!  Not a little....ALOT   We were listing over and our bar set up and everthing in our room flew on the floor! Including the coffee maker!  The ship was finally righted, you could hear passangers screaming. The captian came on and said everything was ok.....he seemed a bit out of breath.  Today he made a fomal announcment...something to affect human error...and promised it would not happen again...the waiters were saying they had never had it happen before....plates and food and drinks flying everywhere....visions of the posiden adventure and titanic flashed by me!  everyone on board is talking about it. I guess some people were hurt. I don't know all the details....WOW!
Severe List (Tilt)
17.5.07
The ship was escorted into the Prince Rupert harbour by the a Canadian Coast Guard vessel following a small fire in the engine room. At 3:13 p.m., Prince Rupert’s marine communications traffic services were notified that there was an engine room fire on board.  Causing no significant damage, the fire was easily extinguished. The vessel was in U.S. waters near an area called Butterworth Rocks when the problem occurred.  Once docked in Prince Rupert a marine safety inspector conducted a preliminary investigation.  It was determined that a broken fuel line caused the accident. The unit was taken out of use and the vessel was deemed safe to resume course to Seattle. UPDATE: Associated Press subsequently reported that NCL says there was not a fire; they say a component failure knocked out one of the four main deisel engines and that the ship is safe.  Regardless of "the truth of the matter," the ship is due back in Seattle May 19th one hour behind schedule.
Engine Room Fire
dd/mm/yy
2006
Incident
27.12.06
The ship arrived 3-4 hours late in Acapulco because of engine problems.  Repairs were made while in port (overnight) and the cruise continued as scheduled.  The cruise was on a 7-day Mexican Riviera cruise from Los Angeles.
Engine problems
11.10.06
A 35 year old women went overboard shortly after the ship left Cabo San Lucas. According to passengers, the ship turned around at about 7 30pm (after leaving Cabo at about 5.30) and conducted a search for about 2 hours but to no avail.  There are reports that her body washed up onshore the following day, and some passengers report that she and her partner had an argument in public before she went missing.  The ship was late in its arrival to Los Angeles, where the FBI boarded for an investigation.
Person overboard
12-20.1.06
A passenger reports that scheduled stops at Acapulco and Zihuatanejo would be dropped because of engine problems.  Instead, passengers called on Mazatlan and Manzanillo and given a CAN$50 onboard credit.  It has been reported that the same happened to the cruise Nov.25th/05 and Dec.11/05. Itinerary Change
dd/mm/yy
2005
Incident
22.11.05
The itinerary for Mexican Riviera cruises have been revised because of damage to the forward thrust bearings of the ship's azipod propulsion system.  The old itinerary included port calls to Acapulco (13.5 hours), Zihuatanejo/Ixtapa (7 hours), Puerto Vallarta (8 hours), and Cabo San Lucas (8 hours).  The revised itinerary includes Manzanillo (8 hours), Puerto Vallarta (11 hours), Mazatlan (10 hours), and Cabo San Lucas (7 hours).  These changes will continue until the ship enters drydock March 8, 2006 -- cruises scheduled for March 8 - April 1 are cancelled.  Passengers affected by the itinerary change will receive $50 per person($100 per cabin maximum) onboard credit.
Azipod problems

----

Itinerary change
31.7 - 7.8.05
Apparently because of propulsion problems this "Glacier Bay Cruise" skipped Glacier Bay and substituted in its place a port call at Sitka.  Passengers were compensated with a $200 onboard credit.  As stated by one passenger, "we picked this cruise for Glacier Bay; the cruise was more expensive BECAUSE of the cruise through Glacier Bay; and the cruise is called a GLACIER BAY CRUISE in advertising and agenda."
Propulsion problem
--
Missed port
4.6.05
While docked in Victoria (British Columbia) local residents near the port complained of a noxious odour pervading their homes following release of a billow of black smoke from the ship's smokestack.  The cruise line didn't notify the port, so inquiries were told it was being looked into.  What was determined was that while fixing a diesel-powered electricity generator, the engine had to be restarted several times.  On two of those restarts the engine emitted heavy black smoke which triggered the ship's own onboard smoke emission alarms. In each of those two occasions the smoke was emitted for less than 30 seconds.  It was the source of the noxious odour.
Air Pollution
22-29.5.05
From a passenger: On the disembarkation day (at Seattle), we saw the big baggage cage moving luggage from the pier to the ship drop some bags into the ocean. At least 8 bags fell right into the drink and were fished out of the ocean and from under the Edgewater Hotel.  We never heard what compensation was made for these unlucky travelers. Then on the last night (the 28th) security rushed by us while we were walking the deck. An obviously intoxicated man was straddling the railing and threatening to "end it all."  Security latched on and removed him.  Apparently, he had been drinking and losing in the casino for some time that night. Luggage overboard
- - - -
Attempted suicide

dd/mm/yy
2004
Incident
2.4.04
Because of damage to the forward thrust bearing in the ship's Azipod system, stops at Fanning Island have been cancelled for cruises through April 25.  The ship will then enter drydock one week early.
Cancellation / Propulasion
Problems
dd/mm/yy
2003 and earlier
Incident
13.3.03
An injured crewman was airlifted to Oahu after falling from a tender and injuring his legs on the propellor when the ship was visiting the Fanning Islands (Republic of Kirbati).  The ship was diverted to Christmas Island.  Subsequent ports of call cancelled because of diversion.
Crew injury / Itinerary change

3.2.03
A technical problem in one of the two Azipod transformers has forced the ship to operate at a slower speed.  The current cruise will skip the stop at Fanning Island, but all Hawaiian islands scheduled will be visited.  It remains unstated how cabotage law requirements ($200 fine per passenger for not including a foreign port) will be handled.
Engine problems
Dec 01
From a passenger: Inaugural voyage in Hawaii -- aka why never to take an inaugural cruise.  Food running out on way back from Fanning Island because the entire buffet was shut down and thrown out for not being to temperature before leaving Honolulu.  Delayed  departure to wait for passengers from international flights – several hours delay, causing shortened first port stop and cancelled tours.  Fanning Island tendering situation was hideous – two to three hours in line to wait for return tenders and no shade.  Most people were glad just to see land though, since all the way down to Fanning and most of the way back we were battling high seas and winds from Typhoon Fanxi (probably misspelled).  Also hit by a rogue wave at 7am one morning on the Fanning leg, causing lots of things to fall from shelves.  By the time we got out of the cabin we didn’t see any breakage, but we were awakened by champagne bottles flying from top shelves onto the floor. Estimated tilt about 30 degrees one way, then back 30 degrees the other and then it was as if nothing happened.  No notification at all of what caused it.  And I only found out about the Typhoon (soon to be supertyphoon) because I’d gone on the internet to surf.  High seas also meant that the crew was sick – up to 1/3 of them couldn’t handle the storms so services were horribly interrupted. Billing was not done in time (I actually heard the person responsible for the billing being berated by the captain for going to sleep when the billing system wasn’t working with the idea that it’d get fixed later – and this was the night before the return to Honolulu).  Worst cruise I’ve ever been on by far – what a honeymoon!  Cruise from hell




Illness Outbreaks at Sea by Norwegian Star

dd/mm/yy
2008
27.1.08
The ship reported 32 of 1104 (2.9%) crew and 228 of 2430 (9.39%) passengers had reported ill on an 8 day Mexican Riviera cruise that began January 19 in Los Angeles and which disembarked January 27.
dd/mm/yy
2007
25.5.07
The ship reported that 7 of 1100 (0.65%) crew and 177 of 2331  (7.59%) passengers had reported ill on a 7 day Alaska cruise from Seattle (19 - 26 May).
10.1.07
A passenger disembarking yesterday from a 9 day cruise Mexican Riviera cruise to/from :os Angeles reports there were a number of people falling ill with gastrointestinal illness.  It does not appear that numbers exceeded 3% which is threshold for the CDC to indicate an "outbreak."
dd/mm/yy
2006
21.5.06
The ship was thoroughtly santizied after an outbreak of grastrointestinal illness on the May 14-21 Alaska cruise.  According to the CDC, 115 of 2388 (4.82%) passengers and 12 of 1063 (1.13%) crew members reported ill.  According to Associated Press, sick passengers were quarantined and seven were put off the ship in Skagway.  Embarking passengers were told of the illness.  (Here's a passenger's addition and correction.)


Illness
By NCL
Ship:
Norwegian Crown (1988)
Norwegian Jewel (2005)
Norwegian Spirit (1998)
Norwegian Wind (1993)
Norwegian Dawn (2002)
Norwegian Majesty (1992)
Norwegian Star (2001)
Norway (1962)
Norwegian Dream (1992)
Norwegian Pearl (2006) Norwegian Sun (2001)