| dd/mm/yy |
2008 |
Incident |
| 14.9.08 |
The Juenau
Empire reports the ship violated visible air emissions
standards last year (2007), July 1 and August 9 respectively. Royal
Caribbean
may be liable for criminal or civil penalties. Past enforcement cases
have cost cruise lines $27,500 per violation. The state's air quality
standards are designed to keep people from breathing harmful
sulfur and nitrogen compounds and particulate matter. |
Environmental |
| 19.8.08 |
A thirty-year old Turkish male crew member was arrested when
the ship was in Juneau after a female crewmember complained to police
that she had been sexually assaulted while in her cabin. |
Sexual Assault (crew on crew) |
| 22.4.08 |
A passenger writes On the second day of the cruise, the 21st
of April, at 5.00 in the morning a helicopter of the US Coast Guard
rescued an injured person. The accident happened a few hours before.
The ship had to turn and now there is a delay in the next port
Cartagena, Colombia. The ship is on its repositioning cruise to Alaska
for the summer season. |
Shortened Port Call |
| 20.3.08 |
Three ships (RCI's Serenade of the Seas, HAL's Maasdam, and
Pullmantur's Holiday Dream) were prevented from docking at Bridgetown
because of high seas. Two of the ships made it into port, but a
decision was made to not disembark passengers. A fourth ship,
Silversea's Silver Wind cancelled its call for March 21, also because
of sea conditions. |
Canceled port call |
| dd/mm/yy |
2007 and earlier |
Incident |
| 17.10.07 |
The ship will return about six hours late to San
Diego from its 15 night Hawaii cruise ending on October 20. The
delay is caused by a medical
evacuation emergency which required the ship to backtrack back toward
Honolulu in order for the ship to be close enough for a helicopter to
meet the ship. |
Delayed
arrival |
| 27.8.06 |
Passengers were notified upon embarkation that there was a
problem with one of the ship's azipod propulsion units and that they
would be cruising at reduced speeds. While no ports were dropped,
arrival and departure times had to be adjusted. |
Propulsion problem |
| 23.1.04 |
Royal
Caribbean is investigating an incident on Serenade of
the Seas where the ship made a sharp turn resulting in a 13.5 degree
list which lasted for 20 seconds. Originally, the turn was
thought to be a malfunction during a required steering test. Instead it
turned out to be human error that was a result of a miscommunication between individuals in two areas of the ship. A procedure is already being put into place to prevent a recurrence. The pitch caused the inside pool to overflow and water washed down a stairway. There were no serious injuries, although 24 passengers and 4 crew were tretaed for minor injuries. |
Severe List |
| 16.1.04 (approx) | From a passenger: We were wakened sometime after midnight by searchlights outside our stateroom and then the Captain’s voice asking people to stop throwing life rings overboard. We assumed some boisterous partygoers had got carried away, but as we were listening we realized there was a lot more to this than that. Someone had gone overboard and we could hear him from our balcony yelling, "help me, help me" -- that's a voice I will never forget. They were able to fish him out on a skiff and he walked from the skiff onto the ship under his own steam.The next morning, we saw him loaded into an ambulance at the dock in St. Thomas. | Rescued Alive |
| dd/mm/yy |
Reported Illness Outbreaks |
| 25.11.06 |
From a passenger: Ship
left San Juan PR 18 November (Saturday) ... we received a letter that
if we needed medical assistance because of a flu, cold or
gastrointestinal illness, medical services would be
complementary. On
Monday the Captain announced there were 55 cases of gastrointestinal
illness. My 10 year old son got it on Wednesday night and we were
confined to the room until disembarkation 25 November. On
Thursday a
nurse said they attended 80 people that day alone; the outbreak of
norovirus affected around 135 people about 5% (and those are reported cases
only). Many passengers didn't report being ill when they learned
they'd be confined to the room for 48 hours. CDC Report: 3
of 848 crew (0.35%) and 101 of 2241 passengers (4.51%) reported ill. |
| 11.11.06 |
The ship reported that 9 of 854 (1.05%) crew and 68 of 2023 (3.36%) passengers had reported ill on the 29 October - 11 November cruise from San Diego (California) to San Juan (Puerto Rico). Symptons were consistent with gastrointestinal illness (e.g., norovirus) |
| 11.10.04 |
Received from a reader re:
9/26 - 10/4 cruise: On 10/4, the ship brought out sanitizing methods. thorough ship cleaning by crew, and hand sanitizers at the ships entrance and Windjammer cafe. It was personally reported from a relative of a crew member that several passengers had become ill with an intestinal virus and were quarantined for 72 hours. We witnessed a few passengers that were missing from their assigned tables for a couple of nights.. In addition, the main pool was closed down for the last two days of the cruise after a passenger defecated and vomited in the pool. Signs were posted around the pool that due to a fecal accident, the pool would be closed. The Solarium pool was packed as a result. The Serenade was in port with the Veendam near the end of the cruise, so the above precautions could have been due to any contact a Serenade passenger may have had with a Veendam passenger. |
| 14.6.04 |
On
June 13, the ship reported that 71 passengers and 9 crew
had reported illness consistent with norovirus. The cruise ran
from June 6 - 13, ending in Vancouver. |