Events by Ship:
| dd/mm/yy |
2010 |
Incident |
| 25.10.10 | On October 22nd (last week) my mother and I were on the Great Stirrup Cay island getting ready to parasail. Our boat headed out when the drivers spotted smoke from another parasail boat and went to investigate. It took us a while to get to the other boat but when we were close we could see it was empty and going in a circle at a high speed. We fished a young girl from our cruise out of the water a few yards away from the circling boat. She was upset and probably in shock repeating she couldn’t find him and he couldn’t swim. Our drivers immediately started trying to stop the boat at some point getting too close and ramming it with our boat hurting the 3rd passenger riding with us. The other boat was still circling even after the collision so they tried throwing ropes at the motor to lock it up without success. At no time did they initiate any type of rescue effort for the driver of the other boat even though the young girl kept asking them to look. At some point during the trip they started shouting at her that he’s dead over and over. They gave up after about an hour and a half and raced us home where several times we almost bounced out of the boat. The girl was not wearing any type of life jacket and had no regard for her safety so my mother and I were holding her down in the boat trying to keep her from jumping overboard while trying to protect ourselves from being thrown from the boat. It was a painful ride back to the shore and once there we found that the accident had not been reported. During the ride we asked her what happened and she said she had just finished parasailing and one of the drivers offered to take her out on a personal tour. It was the two of them when the boat turned too sharp and both of them fell out of the boat. She said he tried to get back in the boat but that looked impossible from the speed the boat was circling. NCL’s medical doctor was very unprofessional and refused to treat the young girl saying she was fine even though she had just lived through a tragic accident. They once again tried to get the doctor to treat her and he replied in an ugly tone that he had already looked at her. There was another parasail boat closer to the accident and should have seen what happened but never rushed over to help even when our boat was attempting to stop the other boat from circling. The NCL staff immediately distanced themselves from the parasail company telling us they were independent. The entire feeling from the accident is that no one was upset that a man died. No one was in a hurry to recover his body only to recover the boat. I would like to find out if it was ever officially reported and did they start a recovery process after the cruise boat left but no one on board would talk to us about the incident. | Crew death |
| dd/mm/yy |
2009 |
Incident |
| 24.3.09 | A man filed a lawsuit against NCL after being assaulted during a vacation cruise on the Norwegian Star in March 2008. He alleges that while traveling with his family, three men violently attacked him with beer bottles and punched and kicked him in the face. His parents asked NCL to identify the attackers and provide a copy of the tapes from the cruise ship's surveillance system which recorded the incident, but the request was denied. They hired a lawyer for the purpose of obtaining the names of the assailants so that the crime could be reported to the FBI, but NCL responded by blocking all e-mails from the lawyer. They have now filed a lawsuit in Federal District Court in Miami. See press release here. |
Lawsuit filed |
| 15.2.09 | The Juneau Empire reports the ship was cited for two air quality violations in Alaska during the 2008 cruise season. | Environmental |
| dd/mm/yy |
2008 |
Incident |
| 16.10.08 |
The company announced today tha the cruise scheduled for
July 11, 2009 is canceled due to a full ship charter. |
Cancellation |
| dd/mm/yy |
2007 |
Incident |
| 25.10.07 |
The following was posted by a passenger at Cruise
Critic (the ship is on an 8 day Mexican Riviera cruise to/from Los
Angeles): Well we were at the
pool, got some sun...beautiful day! Went back to our
state room to make some drinks and we were enjoying watching a huge
whale and lots of dolphins..... when all of the sudden the ship
tilted! Not a little....ALOT We were listing over and
our bar set up and everthing in our room flew on the floor! Including
the coffee maker! The ship was finally righted, you could hear
passangers screaming. The captian came on and said everything was
ok.....he seemed a bit out of breath. Today he made a fomal
announcment...something to affect human
error...and promised it would not happen again...the waiters were
saying they had never had it happen before....plates and food and
drinks flying everywhere....visions of the posiden adventure and
titanic flashed by me! everyone on board is talking about it. I
guess some people were hurt. I don't know all the details....WOW! |
Severe List (Tilt) |
| 17.5.07 |
The ship was escorted into the
Prince Rupert harbour by the a Canadian
Coast Guard vessel following a small fire in the engine room. At 3:13
p.m., Prince
Rupert’s marine communications traffic services were notified that
there was an engine room fire on board. Causing no significant
damage, the fire was easily extinguished. The vessel was in U.S. waters
near an area called Butterworth Rocks when the problem occurred.
Once docked in Prince Rupert a marine safety inspector conducted a
preliminary investigation. It was determined that a
broken fuel line caused the accident. The unit was taken out of use and
the vessel was deemed safe to resume course to Seattle. UPDATE: Associated Press
subsequently reported that NCL says there was not a fire; they say a
component failure knocked out one of the four main deisel engines and
that the ship is safe. Regardless of "the truth of the matter,"
the ship is due back in Seattle May 19th one hour behind schedule. |
Engine Room Fire |
| dd/mm/yy |
2006 |
Incident |
| 27.12.06 |
The
ship arrived 3-4 hours late in Acapulco because of engine
problems.
Repairs were made while in port (overnight) and the cruise continued as
scheduled. The cruise was on a 7-day Mexican Riviera cruise from
Los
Angeles. |
Engine problems |
| 11.10.06 |
A
35 year old women went overboard shortly after the ship left Cabo San
Lucas. According to passengers, the ship turned around at about 7 30pm
(after leaving Cabo at about 5.30) and conducted a search for about 2
hours but to no avail. There are reports that her body washed up
onshore the following day, and some passengers report that she and her
partner had an argument in public before she went missing. The
ship
was late in its arrival to Los Angeles, where the FBI boarded for an
investigation. |
Person overboard |
| 12-20.1.06 |
A passenger reports that scheduled stops at Acapulco and Zihuatanejo would be dropped because of engine problems. Instead, passengers called on Mazatlan and Manzanillo and given a CAN$50 onboard credit. It has been reported that the same happened to the cruise Nov.25th/05 and Dec.11/05. | Itinerary Change |
| dd/mm/yy |
2005 |
Incident |
| 22.11.05 |
The itinerary for Mexican Riviera cruises have been revised
because of damage to the forward thrust bearings of the ship's azipod
propulsion system. The old itinerary included port calls to
Acapulco (13.5 hours), Zihuatanejo/Ixtapa (7 hours), Puerto Vallarta (8
hours), and Cabo San Lucas (8 hours). The revised itinerary
includes Manzanillo (8 hours), Puerto Vallarta (11 hours), Mazatlan (10
hours), and Cabo San Lucas (7 hours). These changes will continue
until the ship enters drydock March 8, 2006 -- cruises scheduled for
March 8 - April 1 are cancelled. Passengers affected by the
itinerary change will receive $50 per person($100 per cabin maximum)
onboard credit. |
Azipod problems ---- Itinerary change |
| 31.7 - 7.8.05 |
Apparently because of propulsion problems this "Glacier Bay
Cruise" skipped Glacier Bay and substituted in its place a port call at
Sitka. Passengers were compensated with a $200 onboard
credit. As stated by one passenger, "we picked this cruise for
Glacier Bay; the cruise was more expensive BECAUSE of the cruise
through Glacier Bay; and the cruise is called a GLACIER BAY CRUISE in
advertising and agenda." |
Propulsion problem -- Missed port |
| 4.6.05 |
While docked in Victoria (British Columbia) local residents
near the port complained of a noxious odour pervading their homes
following release of a billow of black smoke from the ship's
smokestack. The cruise line didn't notify the port, so inquiries
were told it was being looked into. What was determined was that while fixing a diesel-powered electricity generator,
the engine had to be restarted several times. On two of those
restarts the engine emitted heavy black smoke which triggered the
ship's own onboard smoke emission alarms. In each of those two
occasions the smoke was emitted for less than 30 seconds. It was
the source of the noxious odour. |
Air Pollution |
| 22-29.5.05 |
From a passenger: On the disembarkation day (at Seattle), we saw the big baggage cage moving luggage from the pier to the ship drop some bags into the ocean. At least 8 bags fell right into the drink and were fished out of the ocean and from under the Edgewater Hotel. We never heard what compensation was made for these unlucky travelers. Then on the last night (the 28th) security rushed by us while we were walking the deck. An obviously intoxicated man was straddling the railing and threatening to "end it all." Security latched on and removed him. Apparently, he had been drinking and losing in the casino for some time that night. | Luggage overboard - - - - Attempted suicide |
| dd/mm/yy |
2004 |
Incident |
| 2.4.04 |
Because
of damage to the forward thrust bearing in the
ship's Azipod system, stops at Fanning Island have been cancelled for
cruises through April 25. The ship will then enter drydock one
week early. |
Cancellation
/ Propulasion Problems |
| dd/mm/yy |
2003 and earlier |
Incident |
| 13.3.03 |
An
injured crewman was airlifted to Oahu after falling from
a tender and injuring his legs on the propellor when the ship was
visiting the Fanning Islands (Republic of Kirbati). The ship was
diverted to Christmas Island. Subsequent ports of call cancelled
because of diversion. |
Crew
injury / Itinerary change |
| 3.2.03 |
A
technical problem in one of the two Azipod transformers
has forced the ship to operate at a slower speed. The current
cruise will skip the stop at Fanning Island, but all Hawaiian islands
scheduled will be visited. It remains unstated how cabotage law
requirements ($200
fine per passenger for not including a foreign port) will be handled. |
Engine problems |
| Dec 01 |
From a passenger: Inaugural voyage in Hawaii -- aka why never to take an inaugural cruise. Food running out on way back from Fanning Island because the entire buffet was shut down and thrown out for not being to temperature before leaving Honolulu. Delayed departure to wait for passengers from international flights – several hours delay, causing shortened first port stop and cancelled tours. Fanning Island tendering situation was hideous – two to three hours in line to wait for return tenders and no shade. Most people were glad just to see land though, since all the way down to Fanning and most of the way back we were battling high seas and winds from Typhoon Fanxi (probably misspelled). Also hit by a rogue wave at 7am one morning on the Fanning leg, causing lots of things to fall from shelves. By the time we got out of the cabin we didn’t see any breakage, but we were awakened by champagne bottles flying from top shelves onto the floor. Estimated tilt about 30 degrees one way, then back 30 degrees the other and then it was as if nothing happened. No notification at all of what caused it. And I only found out about the Typhoon (soon to be supertyphoon) because I’d gone on the internet to surf. High seas also meant that the crew was sick – up to 1/3 of them couldn’t handle the storms so services were horribly interrupted. Billing was not done in time (I actually heard the person responsible for the billing being berated by the captain for going to sleep when the billing system wasn’t working with the idea that it’d get fixed later – and this was the night before the return to Honolulu). Worst cruise I’ve ever been on by far – what a honeymoon! | Cruise from hell |
| dd/mm/yy |
2008 |
| 27.1.08 |
The ship reported 32 of 1104 (2.9%) crew and 228 of 2430 (9.39%) passengers had reported ill on an 8 day Mexican Riviera cruise that began January 19 in Los Angeles and which disembarked January 27. |
| dd/mm/yy |
2007 |
| 25.5.07 |
The ship reported that 7 of 1100 (0.65%) crew and 177 of 2331 (7.59%) passengers had reported ill on a 7 day Alaska cruise from Seattle (19 - 26 May). |
| 10.1.07 |
A passenger disembarking yesterday from a 9 day cruise Mexican Riviera cruise to/from :os Angeles reports there were a number of people falling ill with gastrointestinal illness. It does not appear that numbers exceeded 3% which is threshold for the CDC to indicate an "outbreak." |
| dd/mm/yy |
2006 |
| 21.5.06 |
The ship was thoroughtly santizied after an outbreak of grastrointestinal illness on the May 14-21 Alaska cruise. According to the CDC, 115 of 2388 (4.82%) passengers and 12 of 1063 (1.13%) crew members reported ill. According to Associated Press, sick passengers were quarantined and seven were put off the ship in Skagway. Embarking passengers were told of the illness. (Here's a passenger's addition and correction.) |